Ecom Express Private Limited
- Product not delivered but status is showing as delivered Closed
I ordered a shoes from mynthra and payment done while ordering (Prepaid) and then I was tracking the product, then From ECOM express I got a message by saying order will be delivered today with AWB number and contact details and PIN and deliverycode and then delivery guy called me and he said " I'm on my way to your address, by * minutes I will be there and I will call you, please confirm your Delivery code" and I was in very bad mood and i blindly shared delivery code to him and I waited for *-** min I got no call, then suddenly message came saying that your item delivered, I really got shocked and tried calling him back but call did not connect because it's ECOM service phone number (which won't connect to delivery agent once the item is delivered) and I tried raising the compliant to ECOM service customer care but I do not know the current status of the item. I'm so worried, I fooled easily and how easily he cheated me, please I want my order and that delivery agent should be punished.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
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Jan 07, 2021 by Deepmala Manna
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Nov 02, 2020 by Akash
Iam writing this email for the poor service that I received from your ecom express,my AWB # ********** I have been contacting one of the executive since the day I received message from ecom express that my shipment will be delivered on **...
Oct 20, 2020 by Mahaadevkartthyck
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Sep 24, 2020 by Risa Rasheed