File a Complaint against Ecom Express Private Limited
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Ecom Express Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ecom Express Private Limited?
If you are not satisfied with Ecom Express Private Limited, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ecom Express Private Limited and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ecom Express Private Limited
But before filing a complaint, you should
a. Contact the customer support of Ecom Express Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ecom Express Private Limited - Fake order delivered Open
I got a parcel delivered to my house. I thought it was ordered by my sister and maybe she forgot to tell me about. So i collected and it was COD so I made the payment through google pay. When I asked my sister about the same parcel I got to kno...
Jun 21, 2024 by Branisha R. Nair
Ecom Express Private Limited - Wrong product delivered Closed
A cash-on-delivery order was delivered to me from Ecom Express that I had not placed. I want to return this order which had my name on it but was not mine. I also request a refund of the money as soon as possible. order id - ********* AWB- *...
Nov 06, 2023 by Vaishali Patel
Ecom Express Private Limited - Package not delivered Awaiting Details
I have ordered noise airbuds mini through cred on **/**/**** and it is shipped by them on **/**/**** through their logistics partner Ecom express but product is still not delivered . Several times I have talked to the customer executive...
Oct 18, 2021 by Sahil Monga
Ecom Express Private Limited - Package not delivered Awaiting Details
Package not delivered in spite of repeated follow up...
Sep 13, 2021 by Srinivas Subudhi
Ecom Express Private Limited - Shipment not delivered for 1 month Closed
I placed an order on Zoomin on **th Jan ****. It was supposed to be delivered in the first week of Feb ****. The great eCom Express played around for ** days saying delivery issue each time. They did not call me even once. Then they returned t...
Feb 27, 2021 by Vadiraj Thayur
Ecom Express Private Limited - Non Delivery of Prepaid Product Open
I have place an order (prepaid) for Vanheusen Brown Lace Up Shoes for an amount of Rs. ****/- directly to Vanheusen India online website on ** December ****. The product was shipped with Ecom Express Private Limited and product was scheduled fo...
Jan 10, 2021 by Paubiakmang
Ecom Express Private Limited - Package not delivered to seller Closed
AWB: **********, the product was picked up on **th Dec. There is no tracking information available on their website post January *st. When I called customer service they do not have any clue where the package is. It's been more than ** days now...
Jan 07, 2021 by Deepmala Manna
Ecom Express Private Limited - Package not delivered but status is delivered Closed
My order was not delivered to me but the status was delivered on *st november but i didnt recive the product or any phone call related to it ,and the another product is returned themselves to seller without my permission and the product is also...
Nov 02, 2020 by Akash
Ecom Express Private Limited - Product not delivered but status is showing as delivered Closed
I ordered a shoes from mynthra and payment done while ordering (Prepaid) and then I was tracking the product, then From ECOM express I got a message by saying order will be delivered today with AWB number and contact details and PIN and deliver...
Oct 22, 2020 by Manoj N
Ecom Express Private Limited - Shipment not deliverd Closed
Iam writing this email for the poor service that I received from your ecom express,my AWB # ********** I have been contacting one of the executive since the day I received message from ecom express that my shipment will be delivered on **...
Oct 20, 2020 by Mahaadevkartthyck
Ecom Express Private Limited - Package not delivered till date Open
I am sending my defective material through Ecom Express but till date delivery is pending that because I will be unable to receive my refund amount please do the needful for the same as early as possible....
Sep 25, 2020 by Subrata Chatterjee
Ecom Express Private Limited - Double Payment Closed
This is regarding part of Ajio order no.FL********** and AWB(DNMX Checked Long Shirt with Buttoned Flap Pockets) delivered on */**/** and ***/- was paid by COD Method.(Google Pay) A double payment occured since the first payment via Google P...
Sep 24, 2020 by Risa Rasheed
Ecom Express Private Limited - Money not refunded Closed
The delivery executive got my cod order and asked me to pay and i paid money in phone pay to their office manager pratap's account bommanahalli, bangalore as i didn't have money handy and i returned the product due to wrong product delivered th...
Sep 08, 2020 by Deepak Kumar
Ecom Express Private Limited - Package not delivered Open
** days over not yet delivered....
Sep 01, 2020 by V RAMESH
I have ordered screen guard from Amazon that was to be delivered by Ecom Express. The parcel at their branch and I've got msg that it is out for delivery with no contact of courier guy. I waited for call, I didn't received any call from Ecom E...
Jul 25, 2020 by Rakesh Patil
Ecom Express Private Limited - Delivery boy postponing delivery Closed
I had ordered a headset from Gadgetvillas.com and it was to be delivered by Ecom Express. It's been * week since the order status on Ecom Express says "out for delivery". The delivery boy calls everyday, asks for direction but doesn't come. ...
Jul 01, 2020 by Rajbir Singh Tanwar
I had a parcel from Club Factory which was supposed to be delivered by Ecom Express on **th December. I had given my office address for delivery and I was not in office on the day when I received a call from delivery boy for parcel delivery. Si...
Jan 03, 2020 by Ahalya
Ecom Express Private Limited - Package not delivered Closed
I ordered a product from Myntra , which the package is not delivered to me. But, I got a message that product was delivered.. ...
Jan 02, 2020 by Ganesh Datta
Ecom Express Private Limited - Package not delivered Closed
I ordered spectacles from coolwinks , they promised to deliver the same on December *th. Till now it was still showing the product is in transit! ...
Dec 11, 2019 by Thati Sampath kumar
Ecom Express Private Limited - Did not refund my money from club factory Closed
I Ordered * saree from club factory from **/**/**** & it delver in Nov. * ** a.m. after opening I requested return which was picked up by ecom express Pvt LTD. In * Nov. & from this date to now it was under transit due to this the item can't de...
Nov 29, 2019 by JYOSTNA RANI Panda
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Ecom Express Private Limited
10th Floor, Ambience Tower-II, Ambience Island, Gurugram,NH-8, Haryana-122002,
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