- Post sale services not performed Open
I bought a water purifier (Aquaguard Crystal Plus) from Reliance Digital Inorbit Mall, Hyderabad on **th March ****. Along with it I also purchased * years extended warranty and service pack called Resq from reliance.
I was facing issues with my purifier so I called Resq helpline on **th May **** and I was told I will get service within **-** hours. That never happened. I called them on **th again and was asked to wait for * more day. Waited. Called again on **th and was told they'll expedite and get servicemen on that day itself. All in vain. I contacted their first level incident manager and their CEO firstname.lastname@example.org too. No responses from them too. I called them again on **nd and was told again by Komal customer service executive that for sure one will be sent today. Nothing till now. It's a direct case of cheating and fraud as they already took money for the service but never responded to serve the request.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Have ordered Air conditioner online through www.reliancedigital.in on *th April ****. At first the message indicated that the item will be delivered on *th April ****, but did not received the item, but received message that item is delivered. ...
Apr 10, 2021 by Senthil Kumar Ananth Kumar
Bought a refrigerator from Reliance digital on ** March **** using ICICI Bank Credit Card and got a successful debit message from the bank. However, it is showing payment unsuccessful on the reliance portal. REFUND MMY MONEY PLEASE! ...
Mar 27, 2021 by Atanu Kundu
I ordered iBall Moviez **.* CM tablet from Reliance Digital on **.**.****. Product having internal damage has been delivered by Reliance Digital. It is a big cheater company. One should not buy anything from Reliance Digital....
Feb 10, 2021 by Sandeep Kumar
Reliance digital is offering ** days replacement warranty and they are not following it...
Jan 07, 2021 by Kuriakose Babh
I have purchased a product UBL *.* speaker on **th Dec.****. I'm attaching the bill for the same, the service guy came for installation of the device insisted that the product needs a stabilizer - which he had brought it along with him. The sta...
Jan 04, 2021 by Santosh