- Post sale services not performed Open
I bought a water purifier (Aquaguard Crystal Plus) from Reliance Digital Inorbit Mall, Hyderabad on **th March ****. Along with it I also purchased * years extended warranty and service pack called Resq from reliance.
I was facing issues with my purifier so I called Resq helpline on **th May **** and I was told I will get service within **-** hours. That never happened. I called them on **th again and was asked to wait for * more day. Waited. Called again on **th and was told they'll expedite and get servicemen on that day itself. All in vain. I contacted their first level incident manager and their CEO firstname.lastname@example.org too. No responses from them too. I called them again on **nd and was told again by Komal customer service executive that for sure one will be sent today. Nothing till now. It's a direct case of cheating and fraud as they already took money for the service but never responded to serve the request.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Gas has been leaked since the installation of a.c. I have informed the issue to LG but since the product was bought and installed from Reliance digital store they asked to contact them. I report the issue to reliance on * May **** but they didn...
May 18, 2019 by Som Dutt khajuria
We were supposed to get the delivery of the refrigerator and microwave oven the next day we bought it. But after calling them several times they were not able to deliver the day and said we were unreachable in our phone thought the details addr...
May 07, 2019 by Gargi Roy
I bought one Reconnect-** FHD LED TV - RELEG **** Serial number ************** from Reliance Digital which is under warranty up to December ****. This TV stopped working and matter reported to email@example.com on **-**-**** and subseq...
May 02, 2019 by Bhupender Sangwan
my godrej *** ltrs fridge purchased from reliance digital is having ice formation and not geting cooled and hence vegetable and milk and other products are getting spoiled . the service centre is telling part is on demand and thats all...
Jan 07, 2019 by imtiaz n fultambe
Respected sir My self introducing as M.suresh, I purchased Aquaguard GENEUS model in reliance digital in kakinada, East godavari, Andhra Pradesh.They told display piece is there, while selling the piece. I had a belief in they will give the d...
Dec 22, 2018 by Muppidi suresh