Reliance Digital
- Post sale service denied Open
Dayananda Lingegowda filed this complaint against Reliance Digital on Aug 10, 2019
I brought Panasonic water purifier with a *-year warranty (****). This product was defective since installation with multiple episodes of the water leak. Reliance digital denied repair stating that it due to mechanical damage (due to high water pressure in tank) which is not covered. We repaired it with our own cost. Now the company is denying regular service like the change of filter which is covered by warranty. The reason given by the company is they give only one year warranty. But the warranty card provided to customer states warranty period is * year, not * years. We were cheated by the company by not honouring the * years warranty agreement which was assured at the time of purchase. We are also suffered by buying an inferior quality product which will not withstand normal water pressure from the tank.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Reliance Digital
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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