Poor quality of glasses & frames

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Lenskart

- Poor quality of glasses & frames ^{Offered Resolution}

Rohit Mishra filed this complaint against Lenskart on Jun 20, 2019

I purchased two air flex eyeglasses from you having order no. #**********, PID- ****** dated:- ** April **** and the second one having order no.#**********, PID- ******, dated:- ** April ****. Now, the temples of both the frames have broken. I'm really getting tired of your service. You always make us fool. This is the *rd time when I have been cheated by you. I believed you * times but you always deceived me by providing poor quality of glasses & frames. You have two option either to provide new frames or refund my money otherwise this time I do need to go to court against the #fraudery you did to me.

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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Lenskart

154 Total Complaints

90 Total
Resolved

58.44% Consumer Satisfaction

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"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

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