Samrat Chakraborthy filed complaint against zomato food app on Dec 25, 2020
Dear Sir / Madam,
I am writing to you to raise an issue about: Online Food Odering
The issue that I have experienced was: Ordered items were pathetic, items were rotting. Dal makhni, paneer were served stale & spoiled. Rotting smell was coming from it. Don't play with customers health in this pandemic. Naan were burned too. Pathetic. It was unfit for human consumption. Disgusting. Complained to Zomato, got a call from irresponsible Zomato executive he didn't even listen my issues, he straight away given the clean chit to the restaurant, blamed me, showed attitude, & refused to refund my money. They are taking their valuble customers for granted. So rude he was. He Told me to write feedback. Come on why should I write feedback if the whole items were stale. Money got wasted. Kindly refund my money.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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