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Bhabna Mahapatra filed complaint against zomato food app on Jul 13, 2021
I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent orders, saved address, coupon code worth RS ***/- all got disappeared from the app. This is quiet unusual but it happened . There is no helpline number to contact to the customer support team and i don't have any proof as well, since it got disappeared all of a sudden. When i log in through the same mail id it shows like a new account and no saved details, membership and coupon code. Kindly give back my pro membership and that Flat ***/- discount coupon (received on *rd June, **** valid for ** days) along with my old account.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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