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zomato food app ^(9/37)

zomato food app - Wrong inouts provided and no refund is processed ^Open

I have ordered food and mistakenly i have ordered it on a wrong address. Person that the zomato has allocated for delivery of the same refused to deleiver it at correct address. I t was just * to * passed from the time at which i have ordered I...

Aug 22, 2019 by Navdish Arora

zomato food app - Zomato not delivered food and money not refunded ^Open

I have asked the customer care to update my location to the delivery boy …not to change my address since the delivery boy told me that he was getting some wrong address. I also told the delivery boy to deliver the order as you know the locati...

Aug 18, 2019 by Radhashyam nath

zomato food app - Regarding refund ^Open

Zomato has started this infinity offer on restaurants as unlimited meals , it only said your reservation will be cancelled if you arrive late but it never mention anything regarding not refunding money if we don't get to go on time ,,,,, I lost...

Aug 14, 2019 by Ashwini D S

zomato food app - Zomato penlised for order cancel ^Open

i have placed on order on zomato, while placing order it didnt show any promotional offer, after placing order for rs.*** it showed use coupon. so i asked customer care to cancel order, he cancelled and said you will be charged *** in next orde...

Aug 12, 2019 by Ashok

zomato food app - Money not refunded ^Open

As a customer I ordered a food item from Zomato and prepaid the amount through upi after that I called the delivery man for the confirmation and he said he ll reach me by ** mins but after around **-** mins I got a call from the cc of the Zomat...

Aug 12, 2019 by Akanksha Sonkar

zomato food app - Poor customer service ^Open

I have ordered from zomato multiple times and some or the other issue happens and then when I chat with the support they take their sweet time to respond and they are so rude like when it’s their mistake they still blame it on us and will not...

Aug 06, 2019 by Zoya

zomato food app - Wrong order delivered ^Open

Hi, I have ordered Veg tripple noodles but I have received Chicken tripple noodles and I have contact with zomato support, they told me that this will not happen again but they denied for refund. Order ID:-**********...

Aug 05, 2019 by Shailesh Zagade

zomato food app - Food order cancelled but return not obtained ^Open

Hi i have ordered sweets from balaram mullick, but wrong chose a different address. Zomato do not have a customer care number. I chatted with them a long time when they told me that they will cancel my order, so that I can place a new one. ...

Aug 05, 2019 by Pia dutta

zomato food app - Missing items ^Open

i have ordered * chicken biryani and one cool drink. I did not get the cool drink.Here money is not important for me but they have cheated me.I have tried many times to complain against this but they have not given me any reply they have are v...

Aug 05, 2019 by vijay kumar gadi

zomato food app - Delivery cancelled by zomato ^Open

The cake was ordered on Commercial Street banglore from chantilly indiranagar which is just ** mins apart , the delivery boy phone number was switched off and inspite of proper address provided the delivery was cancelled by zomato . Very disapp...

Aug 01, 2019 by Kritika Girdhani

zomato food app - Package Not Delivered Neither money refundex ^Closed

I ordered food from burger king using zomato but the restaurant called me and said that due to some reasons they cannot deliver my package.I asked for refund then they said that zomato will give that.I have continuously talk to zomato on chat b...

Jul 28, 2019 by Navlesh Singh

zomato food app - Without asking cancelled my order and taken penalty. ^Open

Order number, **********.Because of network problem i could not receive call of delivery boy. Even i wrote in instruction to ring the bell, without doing nothing delivery boy cancelled my kfc order which was ***. And zomato took my amount as pe...

Jul 23, 2019 by Syeda Asma Fatima

zomato food app - Wrong items delivered ^Open

I ordered non veg food but delivered veg food and later defending that they delivered right items despite of all the proof which I produced along with pics, customer executives are worst part and even higher authority is not serious about custo...

Jul 21, 2019 by AnilKumar M N

zomato food app - Motherfuckers placed me incorrect order ^Closed

This motherfickers loot money from public..dont they feel shame i place an order but they deliverd me incorrect order that too foul smell..even there is no proper consumer grievience policy fuckers...this is on hyderabad ...

Jul 19, 2019 by Siva

zomato food app - Package not delivered ^Closed

Today I had ordered food from zomato from my home but delivery boy told me that my location shows me another place, then someone called me from zomato he informed me that they won't be delivering and amount will be paid. Please help me in this ...

Jul 16, 2019 by Murugan suda

zomato food app - Money not refunded ^Closed

We placed order via zomato app on *th July from Zam Zam Restaurant. Out of * items, the restaurant could provide only * items, but zomato charged us the full amount. We immediately made complaint to their support team over phone and they after ...

Jul 11, 2019 by Puja Ray

zomato food app - Amount deducted was not refunded ^Open

Placed an order after duty to have something to eat.. immediately after placing the order saw that it was showing long waiting / delivery time so cancelled the order with in * minutes mentioning the same reason and made a fresh order from anoth...

Jul 08, 2019 by Munish Kumar

zomato food app - Regarding order cancelled ^Open

I ordered food from zomato,I ordered vanjaram fish .first they accept my order and I paid online.then from that hotel they called me and told that vanjaram fish finished so u can buy nethili fish.so I asked y u r showing in app vanjaram fish I ...

Jul 08, 2019 by Karthikeyan

zomato food app - Zomato Food Order & Cancelled but not Refund ^Open

Food Order on **nd May'** Time **.** PM.From Order The Biryani Junction SR Nagar, but order Cancelled and inform through Chat , conformation from Zomato Cancelled but not refund my Money Rs.***/- till Date **th July'** **.** AM...

Jul 06, 2019 by varaprasad Polimera

zomato food app - Food quality ^Open

Maine Zomato app se food order Kiya aur mujhe mera food Mila bhi par food ki quality bahut buri thi maine complaint kiya ke mujhe mera money wapas chahiye par Zomato wale chat support me mujhe help nai kar rahe maine Zomato walo se bola mujhe a...

Jul 01, 2019 by Manish Mishra

zomato food app - Zomato order # not delevered but payment collected ^Open

Order #********** is being shown as delivered but I didn't receive the order but payment was done online. I called up the rider ph : ***** *****, Arshad but his mobile was switched off. I contacted your customer care but got no help, they t...

Jun 30, 2019 by Sujan SK

zomato food app - Does not refund my money ^Closed

**-** days before i order some food through zomato and due to their time limit exceed of order i cancel my order and ask for refund they said that they refund my money in *-* days but still i not receive my money. ...

Jun 28, 2019 by RISHABH GARG

zomato food app - Penalty charged 100% against order cancellation ^Open

I ordered pizza on monday ** june'** at **:** pm with an order number **********. When item was in cart it shown price rs. *** using **% discount and rs ** in my wallet. But when i finally placed the order they deducted ***. Then due to which...

Jun 18, 2019 by Pooja Sonar

zomato food app - I ordered two items they delivered only one ^Closed

I ordered two units of parathas from sagar ** restaurant but they delivered only one unit and i have paid money through debit card, zomato customer care is not attending my call and also restaurant owner denied to accept our complain. ...

Jun 13, 2019 by Chetan sharma

zomato food app - Didnot get my refund ^Open

I am writing this for the simplest reason i had ordered for dinner on June *th, **** from Megabite at night, but when the order came one item was missing in that and it was too late to order the same one more time i contacted the zomato custo...

Jun 13, 2019 by loknah saha

zomato food app - Item not delivered ^Open

I have placed order online from zomato food app. They deduct my money from my account but they didn’t deliver the order. Plz take strict action against them....

Jun 10, 2019 by Himanshu Goswami

zomato food app - Not refunding ammount ^Closed

i order an item from zomato and cancel my order immediately after ** minutes, my company cut my full amount which i paid and not refund and also when i cancel my order not showing that we charged and not refund your amount any company when we c...

Jun 08, 2019 by harshit gupta

zomato food app - Package not delivered ^Open

I ordered biryani from zomato app on may **, ****. But it was never beem delivered to me also payment were not received yet. Its been more tha. ** days now and still not received my refund. Zomato guyz are giving me fake deadline but not receiv...

Jun 04, 2019 by Amit kumar

zomato food app - Refund not given ^Open

I had placed an order in zomato on ** april and had made an online payment but the order got cancelled since the I have been asking for my money I have not received it as of now I tired of asking them every time I am told that I will get the re...

Jun 04, 2019 by Maria sunny

zomato food app - Order cancelled but refusing to refund ^Open

I had ordered for from zomato app on the **th of May **** and my order no is **********. Since I was not happy about the place I ordered food from I cancelled the order immediately. Now zomato is refusing to refund my money ...

May 30, 2019 by Priya Ravi

zomato food app - Order was cancelled and zomato is refusing to refund ^Open

I had ordered food on Zomato and since i was not happy about the place I ordered food from I cancelled the order immediately but zomato is not refusing to refund my money back ...

May 30, 2019 by Priya Ravi

zomato food app - Incomplete package delivered ^Open

I had ordered two chilli paneer dry and * rumali rotis from Manish eating point and made the advance payment by Paytm..but the delivery man brought me only one chilli paneer and * rumali rotis and he also mentioned about receiving the details t...

May 29, 2019 by sheshagra verma

zomato food app - Worst food quality ^Closed

I’ve ordered paneer curry from a restuarent taste was worst and paneer was spoiled not at all fresh when I’ve asked zomato team for solution they started saying from next time will improve the quality this was not the first time I’m facin...

May 28, 2019 by Sai krishna

zomato food app - Cheated by zomato ^Closed

I made an order on **th May **** (**:** am) through Zomato. While placing the order it shows me a cost for Rs. **/- INR but after confirmation of the order from my side a sum of Rs. ***.** INR has been deducted from my paytm wallet. Till today ...

May 26, 2019 by Rajni

zomato food app - Refund transaction amount & changes company policy ^Open

I have a request to you that the amount is Rs.*** / - from order to Sitaram Dhaba **th April *:** pm #*********. I have had a very bad experience with a company delivering a food named Mayoter Place with the company Zomato. Who sent me to his c...

May 19, 2019 by SUDHIR DILIPBHAI RAVAL

zomato food app - Cancellation penalty for nothing ^Open

I ordered a roll from roll express. On my screen, It was clearly written that the restaurant hasn't confirmed your order yet. Before the restaurant could confirm it, within a minute of ordering I cancelled the order. When the restaurant didn't ...

May 19, 2019 by Taranpreet Kaur

zomato food app - Order not delivered nor did I receive a refund ^Open

After * hours of ordering food in Zomato, I did not receive the order. The customer service is not responding and this is not the first time it is happening. They are not even processing the refund. ...

May 18, 2019 by Samarjit Singh

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