File a Complaint against zomato food app
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zomato food app
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How to resolve zomato food app complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against zomato food app?
If you are not satisfied with zomato food app, file a complaint now:
1. Go to "File a Complaint" form
2. Choose zomato food app and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from zomato food app
But before filing a complaint, you should
a. Contact the customer support of zomato food app first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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zomato food app - Zomato non delivery Open
I have orders zomato orders for Rs ***.** by order number **********..The order was not orders.hence refund the amount. ...
Dec 25, 2022 by B.Rajesh
zomato food app - Wrong order Open
I have ordered chicken biryani but the pieces in chicken biryani is not chicken and I am also not getting any help from Zomato customer care please see to It....
Apr 03, 2022 by Vivek
zomato food app - We lost hungry time and money Closed
My wife was a *th month of pregnant and she asked me to eat a chicken biryani. But I have a *** rs only. Inthat case i ordered chicken biryani in ZOMATO at *pm (**/**/****). My order delivered in just ** minutes only But the problem is Th...
Feb 12, 2022 by A venkatesh
zomato food app - Stale and old clotted food Closed
The order was made through zomato I'm garden Biriyani. and the food was delivered late and also the food was soggy and was with blood. ...
Dec 11, 2021 by Rima
zomato food app - Zomato rotten food delivered Closed
I have ordered sweets from one of the restaurant on Zomato of Rs*** yesterday dated **/**/****. I got them in simple sweets packing box. As soon as I opened them in my home it was stinking. All the sweets were rotten and got fungus . They cheat...
Sep 12, 2021 by Baibhav Binayak
zomato food app - No refund and insult Open
Dear Team, I am a regular customer of zomato and hence I encounter certain issues when it comes to the food delivered. There was a quantity issue that I faced yesterday from a restaurant for which I raised the issue. I demanded half the...
Sep 03, 2021 by Anjana Nair
zomato food app - My zomato pro membership disappeared all of a sudden Closed
I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent order...
Jul 13, 2021 by Bhabna Mahapatra
zomato food app - Not received the refund Closed
I had ordered a cake through Zomato food app, on ** April ****, but got damaged cake, the shape of the cake was destroyed by the delivery man. When I complaint about the issue they told that the amount of the concerned order will refunded to t...
May 06, 2021 by Aaditya Soni
zomato food app - Food order incorrect Open
I had ordered Veg Double cheeseburger from Zomato instead of veg they had provide me Non-Veg Burger. I hadn't ate Non-Veg till now because of religion sentiment. This broke me totally and I want resolution with this....
Apr 22, 2021 by Omkar Ugle
zomato food app - Poor quality of food rotting items delivered Open
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: Ordered items were pathetic, items were rotting. Dal makhni, paneer were served stale & spoiled. Rotting smell was c...
Dec 25, 2020 by Samrat Chakraborthy
zomato food app - Pack was teardown Closed
I had ordered food from zomato and I received tear food package so due to Corona virus we can't eat a tear package food so I ask zomato support to replace it but they told me they can't replace it...
Dec 09, 2020 by Tausif shaikh
zomato food app - Money deducted twice Open
I am from Bangalore and ordered food from zomato app yesterday that is **th september.amount has been deducted twice.its not refunded back yet. ...
Sep 16, 2020 by Saiprasad G
zomato food app - Refund and food quality Open
i ordered in zomato *th sep .In that order quantity missing and bad smell. i caht with customer support ,they said, your money will refund in your account within * business days ,. ** is completed, i raise a mail also .but no use, i ate that f...
Sep 16, 2020 by pavankumar g
zomato food app - Online Payment Issue with Zomato Closed
Zomato Order number : **********. I am from India. I made an online order on **Sep****. Total amount:₹ ****.**. Amount got debited from my bank; but Zomato says payment failure. The order was neither fulfilled nor the payment refunded. I hav...
Sep 13, 2020 by Madhu K P
zomato food app - REFUND OF MONEY Closed
I ORDERED FROM HOTEL PRASAD THROUGH ZOMATO APP. MY AMOUNT IS DEDUCTED FROM MY ACCOUNT BUT ORDER IS NOT SUCCESSFULLY PLACED PLEASE REFUND IT AS SOON AS POSSIBLE AMOUNT OF **** RS IS DEDUCTED ON **/**/****...
Sep 07, 2020 by RUPALI SANTU GHANE
zomato food app - I was promised a refund and didn t recieve it Closed
I ordered food from a restaurant and after ** mins I received a call from the delivery guy saying his vehicle was punchered and he had to get that repaired so immediately msged the customer care saying I ordered a roll which when recieved late ...
Aug 23, 2020 by Neetha Raju
zomato food app - Zomato transaction incomplete but payment done Closed
Zomato — transaction incomplete but payment done Rohit yadav on **th aug, **** I had ordered at zomata on **.**.** for rs ***.**/- order no. -********** and done through debit card The amount was deducted from my bank ac but on zo...
Aug 17, 2020 by Rohit yadav
zomato food app - Food not delivered and no refund of amount paid Open
I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confron...
Jun 08, 2020 by AJAY JAISWAL
zomato food app - Refund Zomato Closed
Nikhil,June *th I had placed an order through zomato on the **th of May.The order was for parathas and dal but instead I got delivered chicken curry,I immediately contacted the zomato customer support along with pics to prove it.They assured m...
Jun 06, 2020 by Nikhil Kommattu Thomas
zomato food app - Zomato refund does not include paid tax Closed
This is again same post on my old order and still i am not getting a proper response from Zomato either by their app chat nor FB messenger. On April *. I have ordered two vim gel liquids which costs ***₹ each. In which one of them is not d...
May 06, 2020 by Vigneshwaran
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