- Poor quality and incorrect product Closed
I had ordered * wardrobes and one TV unit in nov **** for my newly build apartment. The time of assemble I was not present could not see the products. After few days when I visited my flat noticed one of the wardrobes and tv unit colour and quality is very poor. Then in dec I raised complaint with pepper fry customer care and the response was horrible. They simply told me *days return policy. Despite of me chasing up again no one botherd to respond. They simply sold one bad product in the name of * days return policy. Since I informed begining only that its a new apartment bery far from my current location so I won't be present so they just delivered one ordinary product ro me. Horrible experience.
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Are you Lawyer?
Refund / Credit for purchase
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Pepperfy has delivered a * seater sofa set on Feb *th which was damaged while being delivered and the delivery team were shown the same before leaving the premises and the accepted the damage and reported internally of the same. We in the inte...
Feb 07, 2019 by Smita Samal
Pepperfry delivered a broken chair to my house on *th May, ****. When we pointed out the crack in the chair on **th May, Pepperfry wrote back that returns are not allowed beyond a period of * days. Pepperfry is not even trying to get this chair...
Jun 08, 2019 by Anupam Bhatnagar
Please find the attached images of bed, it has uneven planks, bottom ply has just been put up on the floor and that too without any attachment to the main body of bed. To make things worse, bottom ply has enough space for insects/ants to s...
Feb 15, 2019 by Pallav
I received a pepper fry gift coupon of *k on **th January **** late evening from woohoo on selling my dining table to Quikr. The expiry date of the coupon clearly is **th January ****. I tried purchasing a product from pepper fry on **th Janua...
Jan 28, 2019 by Suman Jha
I purchased Dining table with four chairs from pepperfry. The product was delivered on **/**/**, and was assembled by pepperfry carpainter on **/**/**. Very next day , leg of one chair fractured , while I was sitting on it. Fortunately I surviv...
Dec 15, 2018 by Ritesh Tiwari