Cinepolis
- Payment deducted from my paytm account Open
Jai kishan filed this complaint against Cinepolis on Mar 27, 2019
I went to watch a movie at the cineplex theatre in Celebration Mall on ** March. I did my payment through my paytm wallet and the sum of Rs *** is deducted from my wallet but the operator at booking counter is denying that he hasn't received the money. I called paytm on paytm helpline no. They said the payment is done from our side. Go check and share the information from the merchant. Then I went to Cinepolis (celebration mall) and asked them for details but they are still denying the payment. I have full proof of payment (email, passbook).
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Cinepolis
Resolved
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No Broker
"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."
Roshan
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