- Pathetic after sale service and bad material by Lenskart Closed
I bought two frames in July(last month). One is lenskart Air and one is vincent chase. Also bought gold membership with that. Guess what!! After just * weeks of minimal use the lenskart air frame automatically broke today. Didn't do any rough use, didn't wash with water...
I ran to the store and asked for repair and they denied. Rather they insisted for another purchase with a high price. They kept on saying that I have put some pressure on the frame, as if I don't even know how to use a frame.
A frame of **** Rs has no durability at all. It's too fragile I would say. I have used frames from local shop which costed me *** Rs and that frame is still with me without a scratch !!
Lenskart is just a hype. They have NO AFTER SALE SERVICE.. PATHETIC CUSTOMER SERVICE.. and no one to complaint... I am never gonna shop from Lenskart and n would suggest my friends and family to stay away too. If a customer with a gold membership can't get any after sale service or a normal repair which any local shops do for free, it's nothing but a WASTE OF MONEY.
No after sale service, or empathy , just always ready for push selling. Local stores are far better than Lenskart
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
I have ordered my eyeglasses tving me exchangehru homevisit of lenskart executive on December **th.order delivered but not as per specification.from then to till *st of march they people are not responding to my calls.neither giving me refund ...
Mar 01, 2022 by MANISH CHUGH
I used to have same power since * years and I tried lenskart for first time and within * months my power got changed with cylindrical. It has affected my eye sight. ...
Feb 21, 2022 by Archana Khare
Lenskart - Refund issue Closed
I didn't get refund since Feb 8...
Feb 11, 2022 by Aloshy Abraham
I Purchased Lenskart Pro Membership on ** December with order id: ********** which Includes First Pair Free Along With Anti Glare Lenses As Promised By Them. But When We Try To Add Anti Glare Lenses To The Pair, It Asks **/- Extra Over And Abov...
Dec 18, 2021 by SHIVAM BANSAL
Communication not clear while purchasing...
Dec 17, 2021 by Manish Kachalia