Ease my trip
- Partial refund Closed
Note: I have all the conversation details with me (both via telephonic and email)
Issue: Few days back, I wanted to reschedule my airindia ticket (E-ticket Number: *************) which I had booked via Ease My Trip during lockdown time (Booking id: EMT******** / PNR: YCT**). But while conversation with Airindia, I came to know that Easemytrip initiated the refund from Airindia on my behalf without my knowledge. Also, they were holding my money from *th Jan,****. And when I ask for rescheduling, easemytrip denied that it can't be rescheduled and I have to apply for a refund only. I asked them clearly that I want a full refund only in my bank account from which the transaction was done. I asked him to initiate the refund from their end but he said it is only possible if you apply for the refund. So, I have initiated the refund and but I got the partial amount after deduction of cancellation fee. This is against ethical values. I don't want to cancel the ticket, but they theself cancel it and now deducting the cancellation fee. On the contarary, I ahave booked another Airindia ticket with some other travel agency and I am able to reschdule it with the same previous fare ticket (Though the fare amount is increased * times now). So, its very bad of Easemy trip that they themself apply for the cancellation and hold the customers amount unless they ask for them, Even thereafter, they are charging the cancellation fee.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
I have booked *train tickets on Oct **th for Feb month's trip. nearly after two months,I have asked the customer executive of ease my trip to cancel one ticket of passenger named MANISHA THIRANI. AFTER FEW DAYS, WHEN I CALLED THEM TO KNOW THE ...
Jan 10, 2023 by KARTHIK THIRANI
Ease my trip - Refund Issus Closed
I booked * tickets from Delhi to Ahmedabad. Since my flight get preponed for more than * hrs so, i requested for cancellation for * person to SpiceJet. SpiceJet initiated a full refund but Easemytrip initiated a refund by taking a cancellation ...
Jan 03, 2023 by Shivam Kumar
Ease my trip cancelled my flight without my consent and is not refunding me or providing any help even after calling them again & again...
Aug 20, 2022 by Himanshu Chinwan
My booking Ref no. EMT******** for date **/**/** which I cancelled on **/**/****. Liberty General insurance has confirmed me that claim has been settled for ****/-. The amount will be paid by ease my trip only. Which is not provided to me t...
Mar 23, 2022 by Pramod kumar mishra
Reference number: ***********IGAMYQPVI* Bank : SBI Date: **/**/**** I was booking a flight ticket for **/**/**** from Dehradun to Goa but even after I made the payment, the ticket was not booked. ...
Feb 06, 2022 by Disha Gupta