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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ease my trip - Full Refund not received for Cancelled trip on Medical Ground Open
Due to Medical reason I have cancelled my trip from Bangalore to Pune with EMT********* and Pune to Bangalore EMT********* Contacted multiple times and there is no positive response on my Refund...
Mar 28, 2023 by Harsha RL
Ease my trip - I did not receive my refund amount Closed
I didn't receive refund amount yet kind request you please refund my amount in my bank account.Please find below refund details: Booking id: EMT********* Refund Amount - ****/- Refund Date - **-*-**** Transaction reference ID ...
Mar 27, 2023 by Shripad shahane
Ease my trip - EaseMyTrip booking I d is have book the flight and I have cancelled my flight ticket and only 20 of Offered Resolution
EaseMyTrip booking I’d is EMT********* and have book the flight and I have cancelled my flight ticket and only **% of the cash has been returned . While before I have cancelled my ticket my refund amount was showing on the screen **** rupees ...
Feb 20, 2023 by sivaprasad sanneboina
Ease my trip - Refunded amount is not as per airline refund even after deducting their convenience fees plus servic Closed
Kindly note that EMT has received my ticket refund of Rs.*,***/- from Indigo Airline after deduction of airline's cancellation charges and penalties of Rs.****/- out of my total payment of Rs.**,***/- paid by me to Indigo through EMT but now Ea...
Feb 12, 2023 by Sanju Sarda
Ease my trip - Ease my trip redund issue Offered Resolution
I booked a flight ticket costing **** via ease of my trip under the full refund category. Later on, I canceled it. The airline paid **** to ease my trip, while ease my trip refunded me only ***. The cancellation fee of ease my trip was ***. I s...
Feb 10, 2023 by Sachin Kumar
Ease my trip - Refund not given by ease my trip company Closed
I booked a flight from delhi to leh on. for that air ticket the amount ****rs deducted twice from my phonepay upi. and after that i contact ease my trip customer services i sent many mails to them. but they always said that they initiated...
Feb 06, 2023 by Jatinder singh
Ease my trip - Ease my Trip Service issue Closed
Hi Team, Please help!! I booked the air ticket through ease my trip for **/**/**** which got cancelled due to some operational issues (Air Asia, PNR: O*CW*X). While booking I opted for Launge Access instead of waving off Convenience fee. ...
Feb 03, 2023 by Gundumalla Srinivasan
Ease my trip - Holiday package not delivered as promised Offered Resolution
Hello Team, I have booked a holiday package to Dubai from ease my trip with reference Id QRYINTHOL**DEC******. I arrived dubai on **th January ****. I had a cruz dinner planned on **th evening at *-*.** PM as per tour plans. I reached dubai...
Jan 29, 2023 by Mohit Darmwal
Ease my trip - My ticket got cancelled without being asked for it Closed
I have booked *train tickets on Oct **th for Feb month's trip. nearly after two months,I have asked the customer executive of ease my trip to cancel one ticket of passenger named MANISHA THIRANI. AFTER FEW DAYS, WHEN I CALLED THEM TO KNOW THE ...
Jan 10, 2023 by KARTHIK THIRANI
Ease my trip - Refund Issus Closed
I booked * tickets from Delhi to Ahmedabad. Since my flight get preponed for more than * hrs so, i requested for cancellation for * person to SpiceJet. SpiceJet initiated a full refund but Easemytrip initiated a refund by taking a cancellation ...
Jan 03, 2023 by Shivam Kumar
Ease my trip - Cancelled Flight Without my Consent Closed
Ease my trip cancelled my flight without my consent and is not refunding me or providing any help even after calling them again & again...
Aug 20, 2022 by Himanshu Chinwan
Ease my trip - Easy refund is not made Closed
My booking Ref no. EMT******** for date **/**/** which I cancelled on **/**/****. Liberty General insurance has confirmed me that claim has been settled for ****/-. The amount will be paid by ease my trip only. Which is not provided to me t...
Mar 23, 2022 by Pramod kumar mishra
Ease my trip - Money deducted but ticket not booked Closed
Reference number: ***********IGAMYQPVI* Bank : SBI Date: **/**/**** I was booking a flight ticket for **/**/**** from Dehradun to Goa but even after I made the payment, the ticket was not booked. ...
Feb 06, 2022 by Disha Gupta
Ease my trip - No complete refund after multiple requests Closed
I have booked a two-way flight using EMT******** id. But my return flight from Tirupati to Delhi has been cancelled by airlines INDIGO, they sent me a complete refund i.e., **** (proof attached) which means there are no airline cancellation c...
Feb 01, 2022 by Nikhil Jangamreddy
Ease my trip - Refund not recieved of cancelled flight Closed
To The officer concerned Subject: Regarding Refund of cancelled flight Dear Sir * have booked an AIR INDIA flight from Toronto YYZ to New Delhi through EASE MY TRIP vide PNR no. JGGSD. The flight was scheduled for **.**. Before the s...
Jan 31, 2022 by KAVITA BAL
Ease my trip - Full refund of flight fare which was rescheduled by Vistara Airline Closed
I had booked a flight via EaseMyTrip for **th Jan **** from Delhi to Trivandrum in the morning and wherein the return trip also was scheduled for the same day back in the night from Trivandrum to Delhi .However the morning flight was reschedul...
Jan 25, 2022 by Nisha Shajan Varghese
Ease my trip - Rescheduling is not done before free window of it Open
Before ** hours scheduling for Air India is free and complimentary is my trip app is giving error so I decided to talk to them they said kindly email to them with the the screenshot then I had shared the screenshot with them then still I had to...
Jan 16, 2022 by Rahul Kumar Sharma
Ease my trip - Full Refund not given nor accepting the option of open ticket provided by the Airline Closed
I had to cancel my ticket as my parents are covid positive and i have to be in quarantine. I spoke to the Ease my trip customer care and she told me to speak to the airlines regarding this. I have been issued an open ticket valid till **t...
Jan 16, 2022 by Dr Madhulika Mittar
Ease my trip - Train booking doesn t shows Closed
I had booked train tickets my payment was successful from Paytm but booking doesn't shows...
Nov 15, 2021 by Murtaza lakdawala
Ease my trip - Refund of business class tickets Closed
We issued business class tickets on your portal. Later, we did date change for the "return sector" paying the extra amt (new ticket numbers mentioned below) Details of ticket numbers as below Mr Devendra Gaur - (EMT********) Original ...
Oct 13, 2021 by Nishapatel
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