Football monk
- Paid for the package but still under processing Closed
Darshan Thakuria filed this complaint against Football monk on Jul 08, 2021
I ordered for a barcelona half sleeved L sized jersey but instead they gave a full sleeved jersey.I contacted the customer service and asked them for information they told me to send the package and they will issue the replacement. But it is now one months since i returned the product and i also paid the full payment. They hardly reply to my mails,and when i call they say they will consult with the team and will let me know within the end of the day. But i recieve no information regarding my parcel.
One day i recieved a mail saying that my parcel was packed but after that day i did not recieve any tracking ID for the parcel.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Football monk
Resolved
Frustrated? File a Complaint
Thomas Cook
"I am very satisfied with Voxya services. They helped me to get the refund quickly."
Rebecca N
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