Amazon India
- Paid for brand new Laptop and received defective and used laptop Closed
Narender filed this complaint against Amazon India on Nov 16, 2021
Dear team,
This has reference to my recent laptop purchase from amazon dated on **th October ****. My order id is ***-*************. I received my order on the **th October but when I opened my items I found that the seal was broken and there were so many scratches on the rear and back of the laptop.
I had requested for the replacement but no one came to pick up the same. Then I requested for the return which was supposed to be completed on **th october and I have been waiting since then after so many follow ups with the customer care team and no one has responded with a concrete reply yet.
This is a really unprofessional and unpleasant experience with the amazon purchase. I would request you to look into this matter on top most priority and refund my money. This has been more than ** days and I have been continuously following up with the team but no one is helping me to get my refund.
Item detail: Acer Aspire * Intel core i* **th gen.
My delivery address is below
User id :- narendercary@gmail.com
Rupesh Jain
**********
D** Vikas Marg Laxmi Nagar (Vg learning building) Above Dominos Pizza.
New Delhi ******.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Amazon India
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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