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Amazon India - package not delivered

Hemendra kumar sharma filed complaint against Amazon India on Oct 28, 2018

Didnt delivered by courier boy...and challeneged me not to deliver.he said you customers are all idiot .you orders but if we wish want.to deliver..we dont.
when i updated to amazon about it.they said sir wait ...we are positive you will get your product...and i updated day along about delivery ....and in the end product is returned to seller..and amazon now saying sorry sir we cant help..this product is sale product..order new one
Order Id-***-*******-*******
Tracking id-*************
courie boy name-Hemant(+************)
Courier manager- akash (+************)
Pin code -******
Delivery partner-Delhivary
Shopping company -Amazon

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Amazon India

560

Total Complaints

186

Total Resolved

33.21%

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