- Package not delivered in time Open
Posted on: Sep 20, 2018
Complaint filed against: Amazon India
at the time of ordering (yesterday)i was seeing it on amazon india android application that it will be delivered by today.it was showing one day delivery and now i can see it showing it will be delivered by tomorrow. I asked this about the customer care , his name was vicky fransis , he was asking me about proof , how can give the proof about application screen when its change day by day. its really a unprofessional nature of him. If i am a prime member then whats the use of this prime membership.This just shows all the claims about Amazon's customer care is just crap. I will think twice before ordering with Amazon after this experience. I was a regular with Amazon previously. Not anymore. My intention is to advise every customer not to take any claim at face value. I hope you will take actions about this.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase
Complaint filed by: Digvijay Misal