Amazon India
- Package not delivered but marked as delivered in amazon app Closed
Nabamita Sarkar filed this complaint against Amazon India on Oct 12, 2018
Order summary:
***-*******-*******
order date: **-Oct-****
Order detail: Philips BRE***/** Satinelle Essential Epilator (Corded)
I ordereed one Philips Satinelle Epilator on **th October'** and chose one
day delivery as it was urgent to get it.. I entered the address and
confirmed that my address is eligible for one day delivery and placed the
order and paid more money as extra delivery charge.
I have not received the delivery in time and when I
called the agent's phone number asking when he is coming, he told it's not
the agent's number. and dropped the call.
At night, I got one notofication that the product is delivered, even though
I have not received the package.
I contacted the customer service. one of the agent told me, "the reason for
delay is to make sure you will get good quality product". are you
serius?????????
Next day when I contacted the customer service again, the agent told me, "
cant you just wait another day for the delivery?"..Is this a customer
service person's opinion?????? If I am supposed to get the product after
*/* days of order, I could have opt for normal delivery. Why should I pay
more money for one day delivery????
I want to file a complaint against this. please let me know how i can get the refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Amazon India
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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