- Package not delivered Open
I had ordered Philips trimmer on **th May , with order no ********-*******. Dispatched on **th May only
It had reached Ghaziabad (Mohan Nagar) hub on **th May ,with Delhivery courier service to deliver the shipment. I patiently waited till **th May and called Nykaa only on **th May to know the reason of delay.
My area comes in orange zone and the delivery hub is *-*kms away from the delivery area. I can understand the lockdown effects but can’t expect product to come out of red zone (thane) in *days and not get delivered in *days.(Sahibabad)
I had a verbal communication with Mr Satish who promised to look into the matter and gave **hours for delivery. on ** th May . Today is **May and I fail to understand , no one is giving a genuine reason. I even raised complaint with the courier services too but they too can’t find the product.
They are not cancelling the order nor refunding the amount
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Nykaa - Money not refunded Closed
I had ordered the products worth **** to Nykaa. On *th April ****. It reached out for delivery on *th April but I had to cancel it and till now * days they saying due to lockdown the product didn't reach them so they won't refund my money. How ...
Apr 18, 2020 by Sharayu
I cancelled items from order NYK-********-******* AND NYK-********-******* and didn't receive refund . Now it's more than * days and didn't receive refund ...
Mar 27, 2020 by Nimitha Benny
Hi team, Please help me with this as nykaa is not delivering my product as per their customer care it is out of stock, but i can clearly see it in stock in customer app. Brand - auravedic Product- kumkumadi oil ...
Dec 16, 2019 by pranjali misal
This is very pathetic and cheap behavior /response iam facing from "#shadow fax"#...since **nov .... Past * days these people are wasting my time n energy .... Till today I had not received my products ....and since from ** nov iam getting msgs...
Dec 06, 2019 by Swarnim Verma
I ordered * items from Nykaa, order no. NYK-********-*******. It consisted of a Lakme *to * lipliner, BBlunt hair serum and Lakme *to* matte lipstick. They delivered just two products I.e the BBlunt hair serum and Lakme*to* lipstick. The Lakme ...
Nov 16, 2019 by Sushmita V