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Bhageshwari Gopaldas filed complaint against Nykaa on Nov 25, 2023
Order No:NYK-********-*******
Delivered On **-**-**
Return Requested On **-**-**
Return Approved On **-**-**
The return pick up has still not happened on **-**-**.
Customer Care On chat and Emails are robotic and ready with generic and computer created answers to your questions.
I've sent emails every single day asking about the pick up..but noone seems interested.The Customer care keeps lying that my number is not contact able and the delivery partners send messages that the pick up couldn't be possible because of some excuse.
I need help.The company is treating their customers like its doing us a favour.I have all documents proving what I said.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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