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Nykaa - Return Pick up and Refund

Bhageshwari Gopaldas filed complaint against Nykaa on Nov 25, 2023

Order No:NYK-********-*******
Delivered On **-**-**
Return Requested On **-**-**
Return Approved On **-**-**
The return pick up has still not happened on **-**-**.
Customer Care On chat and Emails are robotic and ready with generic and computer created answers to your questions.
I've sent emails every single day asking about the pick up..but noone seems interested.The Customer care keeps lying that my number is not contact able and the delivery partners send messages that the pick up couldn't be possible because of some excuse.
I need help.The company is treating their customers like its doing us a favour.I have all documents proving what I said.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nykaa

162

Total Complaints

90

Total Resolved

55.56%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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