Cakesportal
- Package cancelled and money not refunded Open
Monalisa Mishra filed this complaint against Cakesportal on Mar 20, 2023
I had ordered anniversary cakes with some gifts on *rd March **** for one day delivery. they have promised to deliver on the same day. They emailed me saying it will be delivered next day. as the anniversary of the in laws were on *rd, I emailed them saying to cancel the order and refund my amount. They emailed back, and said the order is cancelled and I will get the refund within **-** working days and it has been a more than ** working days and they have not refunded my money nor they are replying to my email
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Cakesportal
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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