- Order cancelled by Amazon. Provide same item as it is available for sale on Amazon Open
I ordered "LG **LH***A *** cm (** inches) Full HD_LED_IPS TV (Black)" item on August **, **** (order id ***-*******-*******) and made online advance payment of Rs. **,***.** (Item Subtotal: Rs.**,***.** + Shipping & Handling:Rs.***.**) while placing the order.
I received mail from amazon regarding Order Confirmation and preparation of shipment of purchased item. Amazon tracking system was showing that product will be delivered by August **-**, ****. This purchase was also eligible for ** % cashback under SBI cashback offer for Great Indian Sale August *-**, ****. I received the mail from Amazon stating I’m entitle for cashback.
Today on August **, ****, after a week I received mail from Amazon on my registered mail id that this order has been cancelled. Order was cancelled by Amazon without my concern. In the mail, it was mentioned that seller failed to ship the order so cancelling the order.
I tried to post my concern under review and rating section of the product but Amazon rejected my request.
Please provide me item instead of refund the money. You may facilitate the item from another seller as item is still available for sale on Amazon.
Amazon is facilitator and liable for the sale. If Amazon is failed to provide item on or before promised delivery date, I will have to put the case before district consumer forum for unfair trade practices and for compensations.
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
I ordered an LG Gram i5, laptop from Amazon.in on 9th April. Received order on 11th April. Opened the box within 10 min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took 11 days and on 23r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun 22, 2018, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On 15th January 2019 I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on 29th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer 32599 am totally disappointed i ordered galaxy a9 with hdfc offer spend 33990 and flipkart give 3k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg