consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Order cancelled by Amazon. Provide same item as it is available for sale on Amazon
Records save successfully

Amazon India

 - Order cancelled by Amazon. Provide same item as it is available for sale on Amazon Open

Shailendra Singh Narwariya filed this complaint against Amazon India on Aug 17, 2017

I ordered "LG **LH***A *** cm (** inches) Full HD_LED_IPS TV (Black)" item on August **, **** (order id ***-*******-*******) and made online advance payment of Rs. **,***.** (Item Subtotal: Rs.**,***.** + Shipping & Handling:Rs.***.**) while placing the order.

I received mail from amazon regarding Order Confirmation and preparation of shipment of purchased item. Amazon tracking system was showing that product will be delivered by August **-**, ****. This purchase was also eligible for ** % cashback under SBI cashback offer for Great Indian Sale August *-**, ****. I received the mail from Amazon stating I’m entitle for cashback.

Today on August **, ****, after a week I received mail from Amazon on my registered mail id that this order has been cancelled. Order was cancelled by Amazon without my concern. In the mail, it was mentioned that seller failed to ship the order so cancelling the order.

I tried to post my concern under review and rating section of the product but Amazon rejected my request.

Please provide me item instead of refund the money. You may facilitate the item from another seller as item is still available for sale on Amazon.

Amazon is facilitator and liable for the sale. If Amazon is failed to provide item on or before promised delivery date, I will have to put the case before district consumer forum for unfair trade practices and for compensations.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Replace / Fix problem
Damages for loss and agony

Amazon India

384 Total Complaints
119 Total
Resolved
30.99% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Hathway Broadband Internet

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Amazon India)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Amazon India - Return pick up not done Closed

I have ordered .multiple items from amazon. Bit due to issues with products, i initiated return. Been ** days, product is not picked up. I am calling them daily and they will say pick up is cancelled and then create new pick up. Its really frus...

Apr 06, 2021 by Anu Gupta

Amazon India - Package Delivered in Damaged state Closed

I've been cheated by Amazon India. I've placed an order (amount Rs. ****.**/-) And they have sent me * packages with damaged items. I ordered grocery items which contains edible items. Due to poor packaging box and inside items all were damaged...

Mar 19, 2021 by Rubika Vaishnav

Amazon India - Design and faulty product supplied by Amazon India Closed

I am a customer of Amazon India since ****. Of late they have tweeked their policies to con unsuspecting customers by promising returns or replacements and not honouring their promise. In this case i have bought a Wipro brand chair which is rep...

Mar 14, 2021 by Clement Arockiaraj

Amazon India - Amazon refund replacement of a wrong item Closed

Hi Team, I am raising this complaint since I got an answer from amazon customer care that as per amazon return policy, I cannot return/replace an item if that item is not returnable even though I got a wrong item.Since amazon is not returning ...

Mar 10, 2021 by Abhinav Katiyar

Amazon India - False commitment and wrong delivery Closed

Wrong item delivered. And false commitment...

Mar 03, 2021 by Riyaz hussain

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Assam
  • |
  • Odisha
  • |
  • Andaman & Nicobar Islands
  • |
  • Himachal Pradesh

Consumer Forum :

  • Lakshadweep
  • |
  • Haryana
  • |
  • Tamil Nadu
  • |
  • Chandigarh

Online Complaints :

  • D2H Complaints
  • |
  • LPG/Petroleum Complaints
  • |
  • Automobiles Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.

  • File a Complaint
  • |
  • Talk to Lawyer