Myntra
- Order / Delivery / Cancellaiton Closed
Tuton Paul filed this complaint against Myntra on Jun 20, 2019
Hi,
I ordered three t-shirts from Myntra on *th June’** and the delivery date was **th June’**. I did not receive the order till date i.e. **th June’** and the order was prepaid. Every time I called customer care they gave me TAT. First ** hrs TAT then ** hrs TAT, even after consulting with their Supervisor she gave me ** HRS TAT. It sucked because you get another TAT and they don’t have any resolution/information/ update on the Complaint that you have raised (Complaint No. *N*******************). Along with that no way to cancel the order until you have received the items. It’s been more than a week and still you have to wait.
Worst delivery logistics and worst case resolution rate. They don’t have any way to cancel the order and refund the amount. Even on their website or app even their customer service don’t have any option to cancel.
So please anyone purchasing items from Myntra BEWARE of their USER UNFRIENDLY SERVICES.
Thank you
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte