- Old product not exchanged Open
I ordered a cellphone (Panasonic P-**) in Independence day offer in exchange with my old cellphone (Lenovo ****) with order no. ***-*******-*******. The delivery man didn't took the cellphone as there was slight screen damage in the corners of the cellphone.
My genuine question is that why didn't the Amazon India declared the old product criteria just besides the exchange offer. There is no guideline related to the exchange of the products.
For the exchange of product, the company has directly debited the amount as per the guidelines. But, where is the guideline for the old product exchange (quality related). They have not even mentioned the details of exchange product on email.
By this they are making the customer fool.
Hence, I am lodging the case against Amazon India.
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg