RELIANCE DIGITAL
- Not taking item back for return and not refunding amount Open
Gouse Basha Shaik filed this complaint against RELIANCE DIGITAL on Aug 27, 2021
Hi Team,
I have ordered an Apple AirPods Pro online at Reliance digital website on **th August, **** to gift to one of my relative and received the product on **st August. By this time by relative has bought the item somewhere else and did not want it. So I have not opened the seal/cover of the package and kept it as it is in my cupboard and logged in a request with Reliance digital on **rd stating I want to return the product and it is in sealed condition. I have made multiple calls and emails but no one gives me a proper resolution. They say that is mentioned in the terms and conditions that there is no return policy and only replacement can be made if there is damage to the product. However while buying the product no where in the product page or payment page they have highlighted about this clause and it is mentioned somewhere else in their website about the return policy. I need help to return this product and get my money back. The product is intact with the seal and I have the invoice as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
RELIANCE DIGITAL
Resolved
Frustrated? File a Complaint
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Related Complaints
RELIANCE DIGITAL - Faulty product received and not being replaced even after 5 days Closed
On **th August I purchased a New Whirlpool semi-automatic washing machine Ace XL ** on full payment from Elante Mall store, Chandigarh and got it delivered on **th. But found the product as defective. We got a engineer visit on **th who assure...
Sep 01, 2023 by Naresh Sharma
RELIANCE DIGITAL - AC broken during installation Closed
I received the AC on Apr ** - the air filters *.* micron were not installed at the time of installation called the technician who installed the ac and fixed it. Unfortunately during this fixture he knowingly unknowingly broke the latch of A...
Jul 18, 2023 by Niraj
RELIANCE DIGITAL - Package defected Closed
I ordered refrigerator from Reliance digital on **.*.****, I received the defected item and I replaced the product but again I received the defected product. From past ** days I am struggling to get my money back. I have been mentally harassed...
Jun 27, 2023 by Prashant Pandey
RELIANCE DIGITAL - Refund Issue Closed
Complaint No.: ********* Amount was deducted from my account and Reliance Digital didn't receive payment, so they asked me pay different mode of payment and other payment will be refunded within * working days. As of now I have not received re...
Jun 10, 2023 by Gajendra M N
RELIANCE DIGITAL - AC installation denial Closed
I, VALLALKANI.K N l, have purchased Samasung *.* ton AC at Reliance digital, Kattupakkam branch, Chennai, Tamilnadu on **.**.**. The product delivered on **.**.** and no one has come for installation till now, as it has been more than ** hours....
Jun 08, 2023 by VALLALKANI K N
