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Easemytrip.com

 - Not refunding the insurance amount charged for full fare refund on cancellation Offered Resolution

Gaurav Dubey filed this complaint against Easemytrip.com on Jun 09, 2020

I have booked following * tickets on easemytrip.com after paying the insurance amount of
Rs *** per passenger extra at the time of booking so that I can get
full refund on cancellation later.
Booking Id EMT******** PNR YCDIGA
Booking Id EMT******** PNR TFVZ*S
They confirmed on their official twitter account that they will be refunding the insurance amount after **th May as tickets cannot be cancelled because airlines are creating credit shell for future travel. When I wrote to them after **th May they brazenly denied to refund the same. In every mail, they give different reason and are not agreeing for refund. It is very unethical on their part now to go back on promise already made. I have all the evidence to support my claim.

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Easemytrip.com

115 Total Complaints
87 Total
Resolved
75.65% Consumer Satisfaction

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Related Complaints

Easemytrip.com - Invoice Closed

I bought tickets for pune and back to day itself. Susequent to succesful payment a call was received by me from your end asking me to pay Rs ***/- additionaly. I paid the same. When i received my ticket it contained invoice for only the origina...

Jan 25, 2023 by Prem kumar

Easemytrip.com - Flight Cancelled Convenience fee debited Refund Pending A total loss of time and money Closed

Gofirst Airlines cancelled my flight and generated a refund a few days before the trip, which is disappointing. But the more disappointing part is now the money is stuck with EaseMyTrip, which they are just delaying processing. This cancellatio...

Nov 23, 2022 by Manish Sharma

Easemytrip.com - Not Refunding my money Closed

Due to flight rescheduling by Gofirst airlines, I had to cancel my return flights partially with Easemytrip. The partial refund generated on **/**/**** and processed to my EMT wallet but I never received it. After many calls and email, I realis...

Nov 14, 2022 by Manish Sharma

Easemytrip.com - Money not fully refunded back Closed

I booked a flight from 'A' to 'B' and 'B' to 'C' but one of the airlines (A to B) canceled my flight so I had to cancel the second flight as well which I did after confirming from the Easemytrip customer care rep who confirmed that I'll receive...

Nov 01, 2022 by Rajiv Jaiswal

Easemytrip.com - PNR Closed

To whom it may concern: This is in a frustrated response to easemytrip leadership. Perhaps, I shall follow it up with another email to your senior leadership. The level of unprofessionalism is unprecedented at easemytrip booking strata. I...

Oct 18, 2022 by Ashish A Jain

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