- Not Refunding my money Closed
Due to flight rescheduling by Gofirst airlines, I had to cancel my return flights partially with Easemytrip. The partial refund generated on **/**/**** and processed to my EMT wallet but I never received it. After many calls and email, I realised that EMT team had wrongly entered my mobile number while processing the refund. So with a lot of efforts and on call explanations it was corrected and processed to my email id. Then when I received the refund amount in wallet I was happy and I tried to transfer it my bank account. But they rejected the transfer saying the image was bluffer to perfectly good image. Since then I’m struggling to get my money out of the EMT wallet. Some time they say that there is some technical issue and it will take one week and other times they just keep ignoring by saying its your job to transfer the money from wallet as we have already processed it your wallet. But they are unable to understand that the wallet is not allowing the money to be transferred to the bank due to some issue. It fails at the last step after entering the otp. I have shared this failure video several times on the email but they are ignorant to acknowledge this error. Sometimes they have asked for my bank details on the email but haven’t done anything about it later on. I’m seriously troubled with this issue and easemytrip is just making my difficult by holding that money for more than half a month now. I don’t want to use their wallet money to do any transactions on their website anymore. I need it in my bank or cash or cheque or dd or whatever mode possible. Just send it to me and make my life easier please!
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of October. Th...
Oct 25, 2023 by Shubha. S
Hi Team, As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of...
Oct 23, 2023 by Shubha. S
I booked flight with Easemytrip of indigo under PNR number IWJT*C indigo cancelled flight and processed full refund to ease my trip . *) ease my trip didn`t processed my refund *) when i connected customer service they charged me rs **** for...
Oct 16, 2023 by Karan Grover
Due to G** Indigo flight waived off my cancellation charges and told me that i would get a full refund as i spoken to them on *th Sept ****. I booked my flight through easemytrip.com now Indigo is saying they have paid my refund to Easemytrip b...
Sep 21, 2023 by Jayan Prajapati
So on ** June **** which is today I booked * tickets through easemytrip.com From manali to Delhi. before I make payment the seats were available hence i proceed for payment details, i made payment and after the payment was successful the new wi...
Jun 27, 2023 by Aditya kekane