Byjus
- Not refunding full amount after cancellation Closed
Saket Nandan filed this complaint against Byjus on Apr 10, 2019
We had purchased a product for our kids studying in class * and their sales person used completely unfair means to buy the product even though we were not ready to buy the product. When that person said if we cancel product within **days they will refund full amount without any charges. So we placed the order and later realized after talking to a few parents and seeing reviews. We cancelled the order on the same day (**th March ****) as we purchased. After many follow-ups, they returned partial amount and refused to return remaining on last Friday and said do whatever you want we will not return the remaining amount. Later in that evening I again sent email to refund the remaining amount. We received a call from them that they will talk to the bank and find out what can be done and if required will refund remaining. That time they acknowledged their mistake during the conversation but they are not initiating the refund process. We are after them and have sent multiple emails since Monday but they are not responding once again. Please request you guys to help us.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Related Complaints
Byjus - Regarding Refund Closed
I got a call from byjus on Oct * and then scheduled video call through zoom. They interviewed me to provide scholarship for ias course and I got **% scholarship and then I paid rs.**** an advance of rs.****** on October * to hold the scholarshi...
Oct 27, 2023 by Shasi Charan
Byjus - ONLINE EDUCATION COURSE Closed
Actually I purchased Byjus gate course online product .Team of byjus make a call many times to me and convince me If I say I dont have money they only pay the **k advance they said that you will pay later like that .Finally I purchased that c...
Oct 07, 2023 by ERRABELLY CHIRANYA
Byjus - Refund not credited Closed
Not returned the money even after ** days on cancellation and instead asking for next emi really fraud institute ...
Sep 28, 2023 by Anu kishor
Byjus - Not giving cancellation and refund Closed
Respected Sir/Madam, I am writing this complaint to bring to your attention the issues I have been facing with BYJU'S Ed Tech Company, as a consumer of their IAS coaching course. I believe my rights as a consumer have been violated...
Sep 03, 2023 by Mandeep Singh
Byjus - For not delivered my order Closed
I have taken subscription in byjus and my order is not delivered they are responding ...
Aug 27, 2023 by Utsav Tiwari
