- Not getting refund for cancellation of Hathway broadband paid for 3 months n used for only 25 days Closed
I am writing to escalate the issue hoping that you will take appropriate action on this. I have paid for * months of internet and due to some issues I have to shift to Pink apartment sector ** from my current residence. I requested for shifting but it was denied saying that Hathway does not provide services in Pink apartment. I fail to understand that you provide services in sector ** and not in sector **.
Anyway I asked then to disconnect the connection and refund my remaining unused amount.
I fail to understand how can you forfeit the prepaid amount of a customer due to shifting to a place where you don't have services area
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
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