Hathway broadband
- Not getting refund for cancellation of Hathway broadband paid for 3 months n used for only 25 days Closed
kumar mani filed this complaint against Hathway broadband on Jun 19, 2019
I am writing to escalate the issue hoping that you will take appropriate action on this. I have paid for * months of internet and due to some issues I have to shift to Pink apartment sector ** from my current residence. I requested for shifting but it was denied saying that Hathway does not provide services in Pink apartment. I fail to understand that you provide services in sector ** and not in sector **.
Anyway I asked then to disconnect the connection and refund my remaining unused amount.
I fail to understand how can you forfeit the prepaid amount of a customer due to shifting to a place where you don't have services area
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Hathway broadband
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
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