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Make My Trip

 - Non refund of travel amount Open

Sameer dhingra filed this complaint against Make My Trip on Aug 19, 2019

I booked a holiday trip and flight via make my trip to Kerala. Just a day after booking floods affected in Kerala. I was about to travel with my wife and an infant and paid ***** rupees to Make my trip for booking confirmation. But when got news of Kerala floods, decided to postpone travel date. Informed the same to MMT team next day to booking itself that I cant take risk right now. In the name of date change, they are demanding **** rupees more which is unethical as I already informed them about my uncertainty due to floods hitting that area. Didn't expect this type of response from MMT and in the end m giving up by not getting refund of advance payment which I gave to them.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem

Make My Trip

515 Total Complaints
194 Total
Resolved
37.67% Consumer Satisfaction

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Related Complaints

Make My Trip - Amount Deducted but Booking not confirmed Closed

I happen to make my travel booking through MMT and I chose Zest Money as my payment option. Once all the procedure was completed I received a message from MMT and my booking is not confirmed but in my zest money account, I was charged for same....

Feb 13, 2021 by Munitt Accha

Make My Trip - Make my trip refund Closed

My flight I had cancelled with airlines and airlines confirmed that it's cancelled as they have cancelled from their end..I am not able to get in touch with make my trip customer care to know how much time is required for approval...

Feb 12, 2021 by subhalaxmi dash

Make My Trip - Refund not received Closed

I made my flight booking through make my trip . I directly cancelled my flight with airline . Airline has also initiated the amount to make my trip .but i am not able to submit request for refund on make my trip .i have not received my refund ...

Feb 05, 2021 by Roli

Make My Trip - Money not refunded after flight ticket cancelled by air line Closed

I booked a flight ticket on * Jan **** in go Air flight having pnr no PBU*GA, but due to some weather condition flight ticket was cancelled by air line after that go air flight initiated my refund and send me a confirmation mail but it not show...

Feb 04, 2021 by Govind kumar

Make My Trip - Credit Shell amount issue Closed

My flight got cancelled because of lockdown and the amount came into credit shell. Using that I booked another flight which is **** rs less than the credit shell amount. After that my credit shell is showing zero....

Jan 29, 2021 by Kanika Agrawal

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