- Non receipt of refund amount from Easemytrip Open
I wish to draw your kind attention towards the fraud on non-refund of Rs ****/- by Easemytrip towards booking of ticket with ID- EMT********, PNR **D**D which was booked on December **, **** for my relative Smt. Meenalochani Gurumurthy for travel from Jodhpur to Bengaluru on January *, ****. The ticket pertained to Vistara Airlines under Economy Flexi Plan which has zero cancellation policy if cancelled before ** hours of journey. However on account of personal reasons/increase in COVID cases, the ticket was cancelled on December **,**** i e. * days before the travel date, directly with Vistara Airlines who forwarded a confirmation mail for full refund on December **,****. In view of the same, refund was sought from Easemytrip on the very same day.
However even after repeated requests and reminders for almost * weeks, Easemytrip is delaying the refund stating they are yet to receive refund from Vistara Airlines.
My question is why the delay is from Easemytrip when I had booked tickets from them and cancelled through Vistara. Why are they waiting for Vistara to refund but in this case Vistara already confirmed transferring refunds on December **, **** itself.
I had cancelled my ticket as per the policy of Easemytrip which clearly states full refund if ticket cancelled ** hours before journey date. Why Easemytrip is waiting for receipt of refund from Vistara Airlines. I request your agency to immediately expedite this issue with Easemytrip for early refund and compensation for the mental harassment on account of the consistent followups.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Easemytrip.com - Invoice Closed
I bought tickets for pune and back to day itself. Susequent to succesful payment a call was received by me from your end asking me to pay Rs ***/- additionaly. I paid the same. When i received my ticket it contained invoice for only the origina...
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Nov 14, 2022 by Manish Sharma
I booked a flight from 'A' to 'B' and 'B' to 'C' but one of the airlines (A to B) canceled my flight so I had to cancel the second flight as well which I did after confirming from the Easemytrip customer care rep who confirmed that I'll receive...
Nov 01, 2022 by Rajiv Jaiswal
Easemytrip.com - PNR Closed
To whom it may concern: This is in a frustrated response to easemytrip leadership. Perhaps, I shall follow it up with another email to your senior leadership. The level of unprofessionalism is unprecedented at easemytrip booking strata. I...
Oct 18, 2022 by Ashish A Jain