Facebook Pixel Tracking

Cleartrip - Non cooperation in name correction

Gp Capt S Shrivastava filed complaint against Cleartrip on Apr 22, 2019

I have booked domestic and international tickets through Cleartrip on ** April. Within ten minutes of my booking, I realised that I have made a mistake in my son's name. The ticket reads Arju instead of Arjun. I straightway informed Cleartrip. For past fifteen days, I have made over hundred calls and emails to Cleartrip to amend the name which they have denied stating that Malaysian airlines have declined whereas I have a copy of emails where Malaysian airlines are asking the travel agency to initiate the process. I feel frustrated by the very simple task is being complicated by quoting some rules. Cleartrip is also not sharing the mail with Malaysian Airlines. Malaysian airlines on the site itself have a provision to correct the name by paying nominal fees. My Cleartrip id is [protected].

Share, let the world know

Complaint Status

Resolution Demanded:

Damages for loss and agony

Cleartrip

367

Total Complaints

132

Total Resolved

35.97%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ajay Masih on Nov 27, 2024

Cleartrip – Complaint Against Cleartrip Payment Debited but Booking IncompleteClosed

Dear Voxya Team, I am raising a complaint against Cleartrip regarding an unresolved payment issue. On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debite...

Sharada on Jan 18, 2024

Cleartrip – Cleartrip online hotel bookings by agent means online jobClosed

They have told a about virtual hotel booking you will get some commission in between they said you need to add more money to get like that it went on

Ramya K on Dec 29, 2023

Cleartrip – Cleartrip showed incorrect baggage allowance information Closed

We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased ha...

Pratichi M on Nov 7, 2023

Cleartrip – Not refunding my amount which the airline has refundedClosed

As per the airlines spicejet its been clearly mentioned if I cancel my flight within ** hours of booking, I am eligible for full refund and after speaking with the airline and agency I have cancelled my flight. N...

Rajeev Krishna M R on Sep 7, 2023

Cleartrip – Ticket cancelation refundClosed

I booked a round trip flight of Air asia. Due to some medical emergency i had to cancel the ticket before * days. I booked through clear trip. And when i canceled the ticket i got message from Air india that the hav...