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Kukku Sunny filed complaint against Homelane Interiors on Aug 2, 2023
*. There is no sync between design and electrical plug even after * times review with the designer.
We have washing machine and dryer given at wash area, due to the design the appliances are closely fitted to the cupboard hence we are unable to plug the machine to the plug position given by the designer. This mistake is been done even after providing the appliances spec.
*. A reference pic of Wash area design is been given to the designer and we strictly told that the wood design should be exactly same with the reference pic, designer agreed and assured that the same will be delivered to our site and at the time of installation we could see a unit which is not matching to our expectation so we forcefully changed the design.
*. After installation cleaning has not done
*. One end of hob doesn't have any plywood support from hence counter top damaged.
*. Hob to cylinder hose is not getting fitted correctly due to which we are unable to close the cutlery unit.
*. Water purifier measurement has been given to the designer and we are unable to fix the purifier on the wall
*. Crockery unit design is not matching to the design given by the designer
All total we spend ****** INR to solve all homelane installation problems. Still we are struggling to fix the appliances
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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