Ion Broadband
- No service Open
Akhil Shelke filed this complaint against Ion Broadband on Jul 29, 2020
I have paid for the service till December **** however lately I am not getting any service. I work from home and doing night shift, I cannot go to the local office during day time however a week before I went to the office thrice on **/**/**** and informed them about the issue but the manager was unapologetic. If the company cannot provide the service I need a refund. The wait time for customer service is more than **minutes I am losing lot of time and it is affecting my work. Currently I am using mobile data though I have paid for the wifi service. It is difficult to get a job during pandemic and I don’t want to loose my job
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Resolution Demanded:
Replace / Fix problem
Ion Broadband
Resolved
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