- No reply of complaints Open
I am a customer of excitel broadband. I have created a ticket (******) on **th March **** because the internet is lost. They have changed the status to resolved without fixing the issue.
When I called to customer care they created one more ticket (******) and resolved the issue on *th Apr **** after calling almost ** times. Until I call there is no update (message, mail or call) from excitel.
So, from ** March to * April internet is not worked. i.e they took ** days to resolve the issue. And it is again not working from *th.
Because of the very bad internet service, I asked excitel for refund. They created a ticket (******) on *nd April. From *nd April I am calling customer care daily and always the answer from them is the higher authority will call back you today or tomorrow. But till now nobody is called.
I have mailed to 'firstname.lastname@example.org' (PFA evidence) also till now there is no reply. Please help me to take action on excitel and get my refund amount.
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I am a freelance developer. I recently shifted to Munirka area. The sales person of this company promised me the better service and I clearly told him that I can't afford too much downtime as I need to upload and download files in a time frame ...
Apr 08, 2019 by Kamlesh Kishor
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Apr 08, 2019 by Ishank Anand
I have taken Excitel Internet connection for 50 Mbps for 3 months and paid 1681rupees. But the internet connection is very bad and frequent disconnections happened. I filed the complaint several times. Due to this, my day to day business operat...
Apr 05, 2019 by Ramakrishna
I have generated online complaint at company website on 15.03.2019 but till date, no action is taken by ISP i.e. excitel. I have called them repeatedly since yesterday....
Mar 17, 2019 by Puran Singh
Excitel is an Internet service provider but from the connection date till now it's never worked. I kept following up them for resolution but they keep saying the same "will be sending the technician". Days passed, but issue not resolved and som...
Feb 24, 2019 by Jagadishwar Bavandlapally