- No reply of complaints Open
I am a customer of excitel broadband. I have created a ticket (******) on **th March **** because the internet is lost. They have changed the status to resolved without fixing the issue.
When I called to customer care they created one more ticket (******) and resolved the issue on *th Apr **** after calling almost ** times. Until I call there is no update (message, mail or call) from excitel.
So, from ** March to * April internet is not worked. i.e they took ** days to resolve the issue. And it is again not working from *th.
Because of the very bad internet service, I asked excitel for refund. They created a ticket (******) on *nd April. From *nd April I am calling customer care daily and always the answer from them is the higher authority will call back you today or tomorrow. But till now nobody is called.
I have mailed to 'email@example.com' (PFA evidence) also till now there is no reply. Please help me to take action on excitel and get my refund amount.
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Refund / Credit for purchase
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
I lost * clients due to the internet connectivity issues worth *L. I did have a recharge of *year **mbps binge plan connection. The excitel execitve did not installed fiber cable to my place by giving the reason of Lockdown and i have use the p...
Apr 24, 2020 by Santanu
I Ojaswa Kumar having excitel broadband service connection but more than * days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...
Apr 15, 2020 by Ojaswa Kumar
I Ramakulai.P having excitel broadband service connection but more than ** days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...
Oct 14, 2019 by Ramakulai papannagari
This excitel broadband I bought for * months but only after ** days it's useless,they are so hard skinned no one comes /attends problem just closes ticket at click ofmouse. userid: *********...
Jul 26, 2019 by Baljeet singh
i have been bullied by the excitel internet provider from last * months.After taking the plan they start blocking me internet always i have complaint many times bot even single time they came to check the connection always make wrong comittment...
Jul 24, 2019 by Kapil Biswas