- No reply of complaints Open
I am a customer of excitel broadband. I have created a ticket (******) on **th March **** because the internet is lost. They have changed the status to resolved without fixing the issue.
When I called to customer care they created one more ticket (******) and resolved the issue on *th Apr **** after calling almost ** times. Until I call there is no update (message, mail or call) from excitel.
So, from ** March to * April internet is not worked. i.e they took ** days to resolve the issue. And it is again not working from *th.
Because of the very bad internet service, I asked excitel for refund. They created a ticket (******) on *nd April. From *nd April I am calling customer care daily and always the answer from them is the higher authority will call back you today or tomorrow. But till now nobody is called.
I have mailed to 'email@example.com' (PFA evidence) also till now there is no reply. Please help me to take action on excitel and get my refund amount.
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"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
This excitel broadband I bought for * months but only after ** days it's useless,they are so hard skinned no one comes /attends problem just closes ticket at click ofmouse. userid: *********...
Jul 26, 2019 by Baljeet singh
i have been bullied by the excitel internet provider from last * months.After taking the plan they start blocking me internet always i have complaint many times bot even single time they came to check the connection always make wrong comittment...
Jul 24, 2019 by Kapil Biswas
I was supposed to receive a extension for my internet service for * days but they haven't provided me that and are saying that they can give it to me only if I recharge my plan even when I have my service days lefy...
Jun 30, 2019 by Amandeep singh
Excitel - No connectivity Closed
Wifi is inactive from * days....
Jun 22, 2019 by Monika
I just got the Excitel internet connection. It works fine for hardly two days. Now it's about * days there is no connectivity issue. They have the worst technical team. Because * days are more than enough for any connectivity issue. Every time ...
Jun 03, 2019 by Akash Gupta