File a Complaint against Excitel

Excitel - No internet in my router ^Open

I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not resolved. ...

Dec 02, 2023 by Yashashwi mishra

Excitel - Security Refund ^Closed

I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven't received any update on thi...

Nov 03, 2023 by Karan Duggal

Excitel - 7 months and still didnt got my Refund ^Closed

I am writing to file a grievance complaint regarding my refund issue with Excitel. My name is Siddharth Tewani. I discontinued using Excitel's services due to a change in location and submitted the router to their facility in Rohini on **st ...

May 16, 2023 by SIDDHARTH TEWANI

Excitel - Speed concerns in internet and ticket not resolved even after 5 days ^Closed

Hi, I have raised concerns regarding internet speed * days back and no one approached me till date. When I call customer care they will assure that ticket will be solved within * hours but nothing happening from last * days. Please look into...

May 05, 2023 by Praveen Kumar R

Excitel - Security amount not refunded ^Closed

I have not received refund of my broadband security amount which is pending from almost a year after many followups as well...

Mar 17, 2023 by Ankit sehgal

Excitel - Service is not provided ^Open

Installed a excited wifi and was promised to provide internet speed more than *** maps.. but hardly I got ** *r ** maps...sometime in fact less than that...and when I complain about it with excitement customer service they are providing any re...

Jan 19, 2023 by Gufran

Excitel - Recharge successful but account deactivated ^Closed

They have taken recharge, but my account was deactivated without any intimation...

Oct 13, 2022 by Jagriti Singh

Excitel - Unstable network ^Closed

My internet connection keeps on disconnecting. I'm raising complaints almost daily, but excitel is not resolving the issue. Whenever I call customer care, they tell it will be resolved ASAP , but nothing happens. Whenever I call the guy who ins...

Jun 17, 2022 by Nishchay Suteri

Excitel - NOT GETTING WHAT I PROMISED ^Open

I have subscribed to a ** mbps PLan but i never get more than ** mbps . Also the Internet is Disconnecting regularly once every * minutes i have tried contacting the Local service provider but they seem to be not interested in helping me . Even...

Mar 03, 2022 by Kshitij Joshi

Excitel - No internet connection and refusal to refund ^Open

I have complained at Excitel customer care regarding the no internet connectivity for last ** days and no one has bothered to solve the problem so I am writing here. I was not able to work from home, my job was impacted and multiple warnings we...

Feb 26, 2022 by Jaikishan Dulani

Excitel - Non refund of amount ^Closed

Sir, I have installed excitel Broadband vide Bill No. *** dated **/**/**** at House No. **(c) room No. ***, Khilli Ram Complex, Munirka New Delhi( Internet package Rs. ****/- Router security deposit Rs. ****/-). On **/**/**** I have shifted in...

Sep 28, 2021 by Naresh Kumar

Excitel - Poor Service ^Closed

The net is not working for the last week. All the incidents are automatically closed sighting the problem is resolved which is not. Takes ** minutes to reach customer care and they also keeps telling me to restart my router for the last week...

Jul 17, 2021 by ashu raut

Excitel - Not providing services ^Closed

I have an excitel broadband connections. I have paid for * months to the provider for it but its not working from last month and its only * months now provider is not solving the issue saying go to excitel for refund I have also talked to an ex...

Jul 05, 2021 by Manmeet Singh

Excitel - Threatening by Excitel installation team ^Closed

I am writing to you to explain the worst experience of customer service I have been facing from excitel broadband. I had applied for new connection of excitel broadband for which I paid **** Rs for the device and *month rental plan but still...

May 19, 2021 by Rishabh

Excitel - Refund ^Closed

I have upgrated my plan to excitel fibre. But before any of the devices were sent to my place I cancelled that plan as I was relocating. I have been trying to connect them ever since they said u will get it within ** days but it has been more t...

May 11, 2021 by Ayushi

Excitel - Worst internet connection ^Closed

Respected sir/madam, I am facing very bad internet connection since the day my WiFi has been installed(on **th April ,****) . I have to attend online classes and almost all my work is done online, how will I do my work if this issue remains. I ...

May 05, 2021 by Aditi

Excitel - Not providing internet service from last 3 days ^Closed

We are facing the same issue from last three days continuously that we are not getting any internet it shows this wi-fi has no access to internet, and when we try to call them and want to complaint for the same their phones are always switched ...

Apr 14, 2021 by Bhumika Kapoor

Excitel - No internet connectivity ^Closed

I made a recharge of ₹**** for * months plan of Excitel on **th December.I have been facing an issue of frequent disconnection for long time but since **nd of December there is no internet connectivity.I contacted the costumer service,but not...

Dec 28, 2020 by Govind Gopal Goel

Excitel - Refund no initiated ^Closed

I'd raised a request for refund for the amount of Rs****/- that I paid towards Infrastructure Upgrade to fibre which also didn't happened for almost after ** days after payment. So, I'd to raise the request for refund which is pending since mor...

Dec 15, 2020 by Naveen Singh

Excitel - Worst service of Excitel ^Open

I am the excitel customer since * years. But this time, excitel is giving its worst service ever. I am complaining since ** days, and every the next morning, customer care calls and asks me to check the speed. I told them alot of time that spee...

Sep 30, 2020 by Aakash Gupta

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