- No refund received Open
I order food from a news outlet and Zomato showed delivery time **-** minutes. But as soon as I ordered it showed time * hour. I did not have * hour to wait so I cancelled even before the restaurant accepted it and now there is no refund. They did not tell me that I would not be refunded otherwise I would have not cancelled it. Once I was to cancel an order on swiggy and they told me * times that half of the amount would be deducted.
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Zomato - Refund not received Closed
I was just searching for the food available form the various resturents near me. Accidentally I ordered an item from a restaurant . Paytm wallet was linked so amout of ₹*** was deducted. It was about **:** pm . I cancelled the order within fe...
Oct 21, 2019 by Sayan Kar Gupta
********** - order no I ordered food worth **** rs which was supposed to be delivered by the next ** minutes. When the food din't turn for almost * hours, I called back only to hear they have canceled the order. I went to same restaurant and r...
Oct 21, 2019 by ashish
I ordered with the promo code GOODFOODTRAIL. It was supposed to have given me an instant cashback of Rs **. The app said that the promo was successfully applied but I did not receive the cashback. I contacted support and I was told that the p...
Oct 20, 2019 by Saurabh Chheda
I had placed order for chicken Hyderabadi, but was delivered some other menu. It was a nightmare to find out how to raise a complaint finally I found a help link in the zomato profile tab, which is not user friendly, I chat with the customer ag...
Oct 20, 2019 by Aravinda
I had ordered chicken momos from Master of Momos from zomato, but I received veg momos. On asking for a refund for the same zomato executives outright denied me. Why should I be paying for something I didn't order? they're telling me I consumed...
Oct 20, 2019 by Sanket Patil