Livpure Private Limited
- No maintenance service provided by water purifier retailer Open
I have been using the Livpure RO water purifier since the last two years. During purchase, we were assured of the best quality service at our location in North ** Parganas, Kolkata. Following the first * months of purchase, various issues started which made us replace the filter cartridge every * months. Moreover, the filter stopped working within a week of the maintenance service in most of the cases. In the beginning of this year, when we opted for maintenance service, we were charged a hefty Rs. ****/- for guaranteed maintenance service for the next * years. The machine goes dysfunctional every now and then and when service complaints are raised, the officials at the helpline show a disturbing lackadaisical attitude towards customers with annoyingly delayed or mostly no responses. The last service was provided on June **th following which the purifier again stopped working. No service is being provided even after repeated calls to service helpline.
The company should have the ethics to refund the money it is extorting from customers in the name of service actually providing none.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Hi Team, I have purchased water purifier on October **** and after using ** days we realized that water quality is not good (crossed *** TDS) hence we raised a complaint on the issue. A service agent have come to my home and repaired all the...
Nov 24, 2020 by Narendra reddy Kudumula
I purchase the Livpure water purifier and extended the warranty up to * extra years. As per company policy, I am not getting service from Livpure appointed maintenance service distributor "Tirupati enterprises" for leakage problem. I have **...
Apr 04, 2021 by Sagar raghunath pingale
I have raised a complaint on *nd March to "Livpure Private Limited" as my my purifier is not filtering the water due to this my family getting throught infection and cold. As per them this should be complete within ** hours. but still my compla...
Mar 09, 2021 by Narendranatha Reddy