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Livpure Private Limited - DISMANTLING OF THE KIT

VIVEK SHARMA filed complaint against Livpure Private Limited on Mar 25, 2022

IN THE MONTH OF JUNE OR JULY'**** I INSTALLED A KIT OF LIVEPURE ( RO WATER SERVICES) BUT AFTER * OR * MONTHS I HAVE TO VACATE THE ROOM AND MOVE FROM THAT PLACE AS SOON AS POSSIBLE.I CALLED THE LIVEPURE TEAM TO DISMANTLE THE KIT AS I AM MOVING FROM HERE, IN REPLY THE GAVE ME **HRS OR LESS THAT THEY DISMANTLE IT. BUT AFTER ** HRS I AGAIN WAITED FOR NEXT DAY BUT NO CALLS AND NO MESSAGES I GOT FROM THERE SIDE. I AGAIN MAILED THEM IF THE KIT IS HARMED THEN I WILL BE NOT RESPONSIBLE AND AFTER THAT I VACATED THE ROOM ON *ND OF SEPTEMBER. JUST AFTER THAT I GOT A CALL THAT THEY ARE COMING FOR RECEIVING THE KIT.I TOLD MY NEARBY OF THAT PLACE THAT IF SOMEONE WILL COME TO TAKE THE KIT THEM HAND OVER TO THEM.THE PERSON WHO CAME THERE TO PICK THE KIT INFORMED ME THAT HE GOT IT . AFTER THAT I CONTINUOSLY GETTING CALLS FROM LIVPURE THAT AGENT IS COMING TO PICK THE KIT AND EVERYTIME I TOLD THEM ITS ALREADY BEEN TAKEN BY SOMEONE. SINCE THAT INCIDENT I CONTINUOUSLY GOT CALLS FROM THEM TILL NOW. I STARTED IGNORING THE CALLS BUT YESTERDAY THEY SEND ME LETTER TO MY HOUSE TO PAY PENALTY. I TALKED TO LIVPURE EXECUTIVE TODAY AND TOLD HIM ALL THE INCIDENT REGARDING TO THE ISSUE. BUT IN REPLY HE SAID YOU HAVE TO PAY THE BILL I WILL PUT YOUR SUBJECT TO THE COURT HEARING AND THEY GENERATED THE BILL OF *****.

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Complaint Status

Resolution Demanded:

Apology letter from company

Livpure Private Limited

6

Total Complaints

1

Total Resolved

16.67%

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