Facebook Pixel Tracking

Sony India - Newly replaced sony bravia Tv with in one month again under repair

Arthi satla filed complaint against Sony India on Jul 19, 2023

Hi,

I'm arthi in the year **** in August month I haved purchased sony oled Tv, on **st of may suddenly a vertical line appeared on TV screen next day i have informed to sony customer care there have sent the service guy who Inspected the tv and said it is a liqued damage, there have charged the visiting fee ***/- and I asked the life spin of tv was very short as I spent so much of amount on Tv I asked them to recycle the product but there didn't accepted they said there can replace tv , there ask me to pay ***** for tv and *** rupees For delivery charges, I gave done online for tv and *** by hand payment, the tv stopped working suddenly on *th July ****, same complained again, the technician as confirmed due to power fluctuations the power board of tv as lost will replace again New Tv, this time I was not satisfied with product I asked them refund my amount but till date there didn't call me, after several reminders today I got a email stating that there will replace the tv, I have clearly mentioned them on the email I don't want to use there product any more. Because previous the service guy as promised me that this time will assure the best quality of product but there failed to fulfill their promise, pls help me to refund my hard earned money.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Sony India

15

Total Complaints

6

Total Resolved

40.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Priya Ranjan Swain on Jan 3, 2020

Sony India – complaint against sony service centerClosed

I'm writing this mail with an unsatisfied & very bad experience with Happy Care services Center team of Bhubaneswar. And hope that as soon as possible will get proper solution from Sony India. Job Sheet-J********/...

Rajkumari on Apr 17, 2019

Sony India – Regarding the repair of new TVClosed

I had purchased an LCD tv of Sony in September ****. After two years of purchase, there was flickering on the screen on and off. When I contacted customer care they told me to make changes in settings and it got res...

Sudarshan on Jan 17, 2019

Sony India – Handset ReplacementClosed

Dear Concern, My name is Sudarshan and I am sony's premium customer. I have tipo, L, C*, XA and xa* handsets that my family members use. Of these XA* I have been remorsed with this one handset. I bought xperia X...

Bharath on Oct 2, 2018

Sony India – Failure Television sold outClosed

I bought Sony ** inch tv in the month of May ****. And in the month of November the TV panel not working so complained to Sony because of its in warrenty they came and replace the panel. Again now September **** not...

Sanjay kumar on Sep 22, 2018

Sony India – TvClosed

Deer sir Pichale two manth se mera tv kharab hi hum complete kar rahe the to **/**/**** ki service center le gaya hi lekin abhi tak koi jabab nahi mill raha hi