Jio Telecom
- Network problems occurring Closed
Sumit Dey filed this complaint against Jio Telecom on Mar 06, 2019
From the first day of my Jio telecom connection, network strength in my location (Nimta Golbagan, Kolkata, North Dum Dum-******) is very weak. I can't watch videos on YouTube, can't chat in WhatsApp, can't access Google and can't anything which is related to network connection properly. So, I complained in customer care for those problems but didn't get any solutions. Further, I complained about the same and don't get any solutions. Now, sometimes I can't voice call to the others or when it's possible then either I can't listening to the other's voice or they can't listening to my voice clearly. Day by day, network issues being very bad. So, again I complained and now my service request no. is SR*****SAGOF. When I ask about my problems to the customer care they only telling me that "please wait, you will get better network connection".
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Resolution Demanded:
Damages for loss and agony
Jio Telecom
Resolved
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"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."
Karthikeyan M
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