Goibibo
- Need full refund for flight cancelled by Airline Open
Francis Fernandes filed this complaint against Goibibo on May 29, 2020
Please find below complaint email sent to Goibibo:-
Respected Sir/Madam,
This is in regards to my booking via Goibibo for an Air India flight, providing the details for your reference. Attached is a copy of the ticket.
PNR no:- Z*KMF
Air India AI-**
Date of travel:- **/**/****
Route:- Bom to Goa
Departure time:- *.**am
Arrival time:- *.**am
Total passengers:- ** pax
Booking amount:- *****/-
Kindly note i wished to travel, however the Airline was not operational and my flight was cancelled by the airline on the said date and time, I wish to receive a full refund.
I also called up the Goibibo & Airline contact centre on multiple occasions and the advisors mentioned the flight is cancelled already, and that i cant get a refund from the Airline, i need to contact my travel agent(goibibo) via email.
Kindly note the cancellation is from the Airline end and not passenger initiated, the airline has cancelled the flight hence i need a full refund. Kindly respond at the earliest to this escalation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Goibibo - Hotel room not cancellinh Closed
I booked a hotel room without noticing that it was a non ac room and had common bathroom. When I tried to cancel it there were no optfor cancellation. Please help. My booking ID is GH**************....
Apr 06, 2024 by Mani Chandrashekar
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav