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Zeel karia filed complaint against Zomato on Mar 10, 2024
I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent orders, saved address, coupon code worth RS ***/- all got disappeared from the app. This is quiet unusual but it happened . There is no helpline number to contact to the customer support team and i don't have any proof as well, since it got disappeared all of a sudden. When i log in through the same mail id it shows like a new account and no saved details, membership and coupon code. Kindly give back my * months membership back
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