- MRP on site far higher than actual price of product Closed
I had purchased Close up tooth paste from Amazon India ( pack of *).
MRP mentioned on the site was ***/- and after all the so called discounts, the product was priced at ***/-.
When I received the pack and checked the products, i was shocked to see that price mentioned on the it was **/- per piece which means that MRP for the pack was ***/- only.
When I checked the price of the product on other sites like Snapdeal and Flipkart , price of the said pack of two was in the range of ***/- to ***/-.
I mailed the entire matter to Amazon customer care and they acknowledged the same via mail and assured that the problem will be solved within ** hours.
However, no reply came in the said issue.
When I called the customer care after a period of * days, I got a very rude reply. i was told by the learned customer care executive that after sending a mail, i was supposed to call them so that my complaint can be looked into.
I mean is it a joke?
I guess that the big MNCs take Indian customers for granted and have a typical colonial mindset which makes them treat their US and European clients differently than us.
When I expressed my disgust in the matter via mail, I got a typical reply that they are ready to refund the difference.
or me it's not a matter of refund of a few rupees. Accountability of appropriate levels has to be fixed in such matters so that lessons are learnt and things improve at grassroot level.
i have written to them that they can keep the refund . i want the details of the action taken in the matter at appropriate levels.
Please see to it if anythig can be done at your level.
such things which show arrogance of amazon india and their sellers have taken place several times in the past too.
i am also planning to go into litigation at appropriate forum for the same if things are brushed under the carpet.
Details of order
Order No. ***-*******-******* dated **.**.****
Are you brand?
Are you Lawyer?
An apology letter from company official
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg