- Money taken but booking not made Closed
The complaint is regarding my baggage booking which I did from EMT for my Air Asia flight from Bangkok to Phuket. I have purchased ** kg of baggage from EMT for Rs ****. We were informed at Bangkok airport that EMT has not updated and paid the same with Air Asia due to which we have to pay extra **** THB ( Rs **** ) at the airport. Due to this carelessness of EMT, we had to face a lot of problem and embarrassment at the airport. Above that when we filed a complained at EMT customer care we were not being addressed properly. They tell me we will call you in * hour but they don’t call. Now I think they are least bothered about my complaint. I request you to take some serious action against them so that they won’t do such things again and refund me Rs ****/-. Complain no. with EaseMyTrip:- *******.
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Apology letter from company
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I booked a Lufthansa flight from EaseMytrip.com website last yr. Due to the Corona situation flight was canceled. EMT******** is my booking ID. I have been calling customer care for more than * months now for refund.. They give a standard reply...
Apr 03, 2021 by Vishal Peddigari
I had rescheduled my AirAsia flight bearing PNR OUP*FS in April, **** for travel date on **rd November, ****. However, I never got the confirmation for the rescheduled flight. But AirAsia informed that it had already canceled the flight that I ...
Nov 11, 2020 by Prithvi Parekh
Booking id EMT********. The airlines get air has refunded the amount on * Oct ****. But since the ticket was booked from ease my trip, I needed refund from there. Even after multiple mails and calls and chats, it isn't resolved. They keep sayin...
Oct 20, 2020 by Sandeep mishra
Refund not initiated I had booked tickets to fly with Indigo through www.easemytrip.com . The flight had to be rescheduled due to personal reasons. The booking id is EMT******** (PNR : RKM*WJ). On checking with indigo they confirmed that they...
Oct 18, 2020 by Anwar Sakeena Naqvi
I have made a booking today for my travel from Ranchi to Delhi. The amount has been deducted but the booking id and the details has not been generated till now. Please look into this urgently or else refund my amount to my account....
Oct 03, 2020 by Tushant Gupta