- Money has been taken but service not provided for my broadband connection Open
i paid advance cash money in advance for a * months plan and it took ** days for them to install after repetitive compliants , then the internet speed was not available i asked them to collect their router and terminate but they purposefully kept it active to finish the * months, i asked them to give me refund for * months and terminate the connection but they kept on calling me harrasing me to renew the connection and they are threating me for legal consequences
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Its been almost ** + days since i have initiated for the refund...but still i haven't received any response from the Hathway Broadband Provider...
Sep 25, 2020 by Ambar Shukla
I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Bangalore about * years ago and since have moved away from the place. When I was moving, I ...
Sep 24, 2020 by Naveen
I am Customer of Hathway since ****. My plan is ** mbps. As due to lockdown I am working from home & I have faced may issues like it frequently net got disconnect, freeze for *-** sec. & ping issues. From last *-* months I have made complain *...
Aug 08, 2020 by Prem Gohil
We have installed hathway broadband last week. They have only taken money but there is no internet connection since installation.. everytime we call them (Vikas and Ashish) they will say they will get back but nothing has been done. Thier serv...
Jun 27, 2020 by Vijeth
Connection of my broad band customer account no ********** , Kolkata city is still down. Complaint via twitter and mailed * reminders to their MD, however no resolution till date. These is a prepaid connection and bills are paid quaterly. Non o...
Jun 16, 2020 by Rustam N