Zomato
- Missing item in order needs partial refund Open
Ashish Kotnala filed this complaint against Zomato on Nov 29, 2021
Order ID: ********** on Zomato from Burger King at *:** pm on **/**/**** and only received * of * items. I am billed for * items on Zomato and even Burger King receipt shows * items.
"Veg Crunchy Volcano" was missing.
I have attached pictures of the same for proof.
Also I have sent mail on order@zomato.com as soon as possible and got this reply (screenshot attached) where the customer care executive refused to help at all and closed the case.
Please look into this matter ASAP and refund my money paid for the item including taxes.
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Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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