Myntra
- Missing elements in product delivered Open
Prachi filed this complaint against Myntra on Feb 13, 2020
I have ordered A Imara white suit with duppata from Myntra in January for **jan dance , whose price was ****/-. I received the parcel on ** January . I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got the duppata and the white suit was missing. So I immediately filed a complaint to Myntra customer care executive. The man on the phone also talked to the delivery agent and I was assured for proper redressal till * feb’****. And I receive an email stating that my claim has been denied and that I will not get any refund. I have the packet with me still , with no suit.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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