Spicejet Air Line
- Luggage not received and no information has been provided Closed
Sakshi Iyangar filed this complaint against Spicejet Air Line on Aug 15, 2022
Good Evening sir,
This is Sakshi Iyangar, I have recently travelled from CCU-DEL on **/**/**, PNR no.- HK*CQB flight, I have not yet received my luggage even though it was promised by spice jet staff that I would be receiving my luggage the following day by another connecting flight, no baggage tag or information has been provided even after asking numerous time regarding my luggage. I have visited Delhi airport more than * times and no initiative has been taken from the staff and they have just been telling me to wait and I have also sent a mail and contacted customer support as well but I've received no response from spice jet. It has been over ** hours and I still have not received my luggage. I need it, it's important. I have been continuously visiting delhi airport and had my mom visit Kolkata airport as well but spicejet is not informing any details, all they are saying is they have sent the luggage to delhi, but no information has been provided for my luggage. And the staff at Delhi airport are just telling me to wait and said that they will contact me when they receive the baggage, but I have not received any messages or calls from their end. I even asked for baggage tag or tracking no. But all my pleas were ignored. This is very urgent and a matter that has just been ignored by the staff. I request that my luggage be provided to me with immediate effect.
I am hereby attaching a picture of my bag and my boarding pass along with the sequence number, and the emails I've sent to spicejet regarding my luggage but no response has been received,for reference, I hope I do get a response from your end. This is a request.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Spicejet Air Line
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Spicejet Air Line - Fraudulent Boarding Pass Assignments Closed
Hi, I had a boarding pass in flight SG-*** from Darbhanga to Bangalore dated on **th January **** but due to bad weather they canceled the flight and assigned me in a flight SG-*** from Patna to Bangalore on dated ** January ****. I got the bo...
Jan 28, 2024 by Prashant Kumar
Spicejet Air Line - Repeated flight delay Closed
Flights SG *** from Kolkata to bagdogra delayed ** hrs prior. Again delayed from revised timing and no explanation given to customers. Same issue every single day ...
Nov 19, 2023 by Boris
Spicejet Air Line - Refund issue Closed
Your flight was delayed . So my train departure. We have not caught my train . So please refund my train ticket price...
Nov 07, 2023 by Man Mohan Upadhyaya
Spicejet Air Line - PNR charged 2 times for the same transaction Closed
Sir, PNR YBG*NC Greetings. On **th August '**, your colleague called me and insisted to make the same payment for the second time, even though I told her I have already been charged and the money is deducted from my debit account. ...
Sep 21, 2023 by Rina G
Spicejet Air Line - Flight Disruptions Closed
First, my SG*** to SG**** was rescheduled, then canceled. The suggested "alternatives" involve marathon journeys or post-meeting arrivals, making it impossible due to prior changes. Curiously, flight SG**** was ignored as an option although it ...
Aug 20, 2023 by SUMIT TRIPATHI