Urban Company
- Loss due to false warranty commitment Closed
Amit Ranjan filed this complaint against Urban Company on Apr 04, 2023
I booked AC cleaning services from Urban Company. One of their engineer, named Mohd. Yakub visited and asked me to get gas refilling the copper coil changed with a total cost of INR ****. He committed that copper coil would be covered under warranty for * months and gas for * months and that too on a recorded line with customer care, representative, named Aryan.
I paid all the cost of INR **** and took the services and I was shocked to see the invoice, where only ** days warranty was mentioned and Urban company denied to extend the warranty or refund my hard earned money due to false commitment.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Urban Company
Resolved
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